Bulk Update Request Nominee Facility
Business Online Services
To use the Bulk Update Request Nominee facility, you must first register for Business Online Services
Quick links
We have developed the Bulk Update Request Nominee facility to make it easier for our customers’ organisation nominees to do business with us.
The file data upload process lets you, the organisation nominee, submit batch updates of customer information for us to process. You can provide various updates on behalf of multiple customers in one simple transaction. The transaction is secure, can be uploaded at a time that suits you, and is almost immediate.
To use the facility, you must first register for Business Online Services. Once you have registered, you will also be able to view and print electronic letters and advices, reducing the paper-based mail being sent to postal addresses.
You can use the facility to:
- appoint new court-supported nominee arrangements
- notify us of a change of address
- notify us of a change of telephone number
- notify us of a change of rent details
- notify us of a customer’s death
- cancel existing nominee arrangements.
You need to know
Nominee roles and obligations
The organisation will manage its representative’s access to the facility. This includes accessing and updating details we hold about the organisation itself.
Organisation responsibilities
The organisation will manage its representative’s access to the facility. This includes accessing and updating details we hold about the organisation itself.
Notification services
The Bulk Update Request Nominee facility offers the following notification services. This section provides details on these services.
Using the facility
Organisation representatives will need to be allocated the Nominee Bulk Update role. The organisation can do this through self service or by contacting us.
First steps
Registering for Business Online Services
To use the Bulk Update Request Nominee facility, you must first register for Business Online Services.


