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Bulk Update Request Nominee Facility

The Bulk Update Request Nominee facility is a secure and efficient way for organisations to use electronic file uploads to notify us about our customers’ data and information.

Business Online Services

To use the Bulk Update Request Nominee facility, you must first register for Business Online Services

Quick links

  • Business Online Services
  • Authorising a person or organisation to enquire or act on your behalf form

We have developed the Bulk Update Request Nominee facility to make it easier for our customers’ organisation nominees to do business with us.

The file data upload process lets you, the organisation nominee, submit batch updates of customer information for us to process. You can provide various updates on behalf of multiple customers in one simple transaction. The transaction is secure, can be uploaded at a time that suits you, and is almost immediate.

To use the facility, you must first register for Business Online Services. Once you have registered, you will also be able to view and print electronic letters and advices, reducing the paper-based mail being sent to postal addresses.

You can use the facility to:

  • appoint new court-supported nominee arrangements
  • notify us of a change of address
  • notify us of a change of telephone number
  • notify us of a change of rent details
  • notify us of a customer’s death
  • cancel existing nominee arrangements.

You need to know

Nominee roles and obligations

The organisation will manage its representative’s access to the facility. This includes accessing and updating details we hold about the organisation itself.

Read more about organisation responsibilities

Organisation responsibilities

The organisation will manage its representative’s access to the facility. This includes accessing and updating details we hold about the organisation itself.

Read more about organisation responsibilities

Notification services

The Bulk Update Request Nominee facility offers the following notification services. This section provides details on these services.

Read more about notification services

Using the facility

Organisation representatives will need to be allocated the Nominee Bulk Update role. The organisation can do this through self service or by contacting us.

Read more about using the facility

First steps

Registering for Business Online Services

To use the Bulk Update Request Nominee facility, you must first register for Business Online Services.

Read more about registering

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