Education Institutions eService

We collect attendance information from schools, colleges, and distance education providers to work out if a student meets the attendance requirements to receive ABSTUDY School Term Allowance.

A student must attend school for a minimum of 85% of days in a school term to qualify for ABSTUDY School Term Allowance.  Schools are responsible for deciding if a student’s part or full day absence is unapproved or unauthorised as defined by state/territory Education Department Guidelines.

The request is made under Section 343(1) of the Student Assistance Act 1973.

We collect term start dates for ABSTUDY Away From Home students from schools and hostels to work out the amount of ABSTUDY assistance payable on behalf of eligible students. ABSTUDY Away From Home students must commence by the 3^rd Friday of each term for the full amount of ABSTUDY assistance to be paid to a school and/or hostel.

ABSTUDY assistance is paid to schools and hostels in four bulk payments per academic year.  Payments for eligible students are delivered to a school and/or hostel in the 4^th week of each school term.

The request is made under Section 343(1) of the Student Assistance Act 1973.

Qualified education institutions can use the Education Institutions eService to claim Under 16 Boarding Supplement for eligible ABSTUDY Away From Home students who are under 16 years of age. 

The Department of Education, Employment and Workplace Relations (DEEWR) uses data derived from the Non-government Schools Census (undertaken in August each year) to assess a boarding school’s qualification for Under 16 Boarding Supplement for the following year. 

The Under 16 Boarding Supplement is only available to schools that:

• provide boarding facilities and can demonstrate that these boarding facilities are integrated in the school’s infrastructure, and
• have at least 10 per cent of students enrolled at the school Indigenous Australians or a minimum of 20 Indigenous students.

The Australian Government is committed to reducing “red tape” for organisations and to making interactions with departments easier. The Minister for Human Services is also committed to reducing the number of letters the department sends to organisations, businesses, and customers each year.

If you have any concerns or questions, call the ABSTUDY call centre, on 132 317.

The Department of Human Services operates within a stringent privacy and security framework to protect customer information.

Read more about Privacy and security.