Department of Human Services National Business Gateway
Contact the National Business Gateway by:
- phone on 131 158
- fax on 132 115
- email on National Business Gateway
The Australian Government is committed to reducing ‘red tape’ for business, and the Minister for Human Services is eager to reduce the number of letters we send to organisations, businesses, and customers each year.
We request information from financial institutions for many reasons. We use this information to verify customer data as part of our ongoing data matching, compliance reviews, and fraud investigations.
Financial Institutions that have developed a Financial Institution Exchange (FIE) tool in agreement with the department can send information to us securely through this service.
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Privacy and security information
Support for the Financial Institution eService
Support for the Financial Institution eService is provided by the Department of Human Services National Business Gateway.
- by phone on 131 158
- by fax on 132 115
- by email on firstname.lastname@example.org