Next steps after an employee lodges a claim for Parental Leave Pay
After an employee lodges a claim for Parental Leave Pay and we make a decision that you are required to provide it to them, we will send you an Employer Determination letter.
If you are already registered for Centrelink Business Online Services and subscribed to Organisational Online Mail, you will be asked to log on to view an online notice. Once you’ve logged in you will be able to accept online your obligation to provide Parental Leave Pay to your employee and provide pay cycle and bank account information. You must do this within 14 days of the date of the notice.
If you are not registered for Centrelink Business Online Services, we will contact you by mail. You will be able to register at that time and then do your Paid Parental Leave scheme business online.
You can either register for Centrelink Business Online Services or accept your role by calling our National Business Gateway on 131 158.
If you do not agree with our decision that you will provide the Parental Leave Pay, you can request a review of the decision within 14 days of the original notice.