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Child Support Business Online Services

Child Support Business Online Services (currently known as CSAonline Business Services) is a secure online service providing employers with a faster, easier way to manage Child Support deductions.

Child Support Business Online Services: Some employers and financial institutions are experiencing an error message when trying to log in. This is under urgent investigation. You may be able to log in by refreshing the page or trying again from a different computer. We will advise as soon as this issue is resolved.

Child Support Business Online Services will be unavailable from 12.01am to 6pm on Saturday 25 May 2013 due to scheduled maintenance.

Register for Child Support Business Online Services

Child Support Business Online Services makes communicating with us more convenient.

Call 131 272 and tell us you want to register (have your employer reference number handy when you call).

Log on to Child Support Business Online Services or read more about registering.

By registering for Child Support Business Online Services, employers can:

submit employee deductions
view previous pay-date details sent in and use them as a record of the information you have already provided
view and print most Child Support letters
submit a general enquiry form to get in touch with us
complete a Confirmation of a Person’s Employment (EF1) form
tell us about any variation between the scheduled deduction and the actual amount deducted and the reason for those differences
send and receive secure electronic messages.

You need to know

Child Support Business Online Services terms and conditions

Please read the following terms and conditions carefully before considering whether this service is for you as they govern your access and use of Child Support Business Online Services.

How to use Child Support Business Online Services

Child Support Business Online Services makes it easier for employers to manage Child Support deductions for 15 employees or less.

Getting help with using Child Support Business Online Services

There are two ways to get help while using Child Support Business Online Services:

call 131 272 during business hours
log on and submit a Technical Enquiry from within the Child Support Business Online Services 'Messages' section.

First steps

Register for Child Support Business Online Services

As an employer you can register for Child Support Business Online Services to make communicating with us more convenient.

Resources

The Employer's Guide to Child Support

The Employer's Guide to Child Support provides information for employers of separated parents.

The Child Support Guide

The Child Support Guide tells you about how we administer the Child Support Scheme.