About us

We are responsible for the development of service delivery policy and provide access to social, health and other payments and services.

On 26 October 2004, the department was created as part of the Finance and Administration portfolio. The Human Services Legislation Amendment Act 2011 integrated Medicare Australia and Centrelink into the Department of Human Services on 1 July 2011.

The department works closely with Australian Hearing in providing strategic advice to the Minister and Secretary on service delivery policy and regulatory requirements for services delivered under the Australian Government Hearing Services Program.

Payments and services

We offer a range of health, social and welfare payments and services through:

Medicare looks after the health of Australians through programs such as the Pharmaceutical Benefits Scheme, the Australian Childhood Immunisation Register and the Australian Organ Donor Register.

Centrelink delivers payments and services for retirees, job seekers, families, carers, parents, people with disabilities, Indigenous Australians, and people from culturally and linguistically diverse backgrounds, and provides services at times of major change.

Child Support gives separated parents the financial and emotional support needed for their children’s wellbeing. Read more about how we engage Child Support stakeholders.

Until 27 February 2015, CRS Australia delivered disability employment services to assist people with a disability, injury or health condition to get or keep a job, and also helped employers to keep their workplaces safe through delivery of Injury Prevention and Management Services.