Corporate contact information

When contacting the Department of Human Services you can help by providing all the relevant information and treating staff with courtesy and respect.

General contact information

Phone 132 468 for recorded information about the services the department provides.

Phone 1800 050 041 for information about foreign exchange rates.

Find us at a location near you.

You can write to us at the following address:

Department of Human Services
PO Box 7788
Canberra BC ACT 2610

Managing your business information online

Before you contact us, you may want to check if you can manage it online. Many businesses and organisation assist the Australian Government to delivery payments and services to Australians using online services.

For more information, visit Managing your business information online.

Business service changes

To check whether there are any service interruptions impacting business and employers go to Business service changes.

Phone us

Who you arePhone number
  • 131 158 Business Hotline
Solicitor for Child Support
  • 1800 004 351 Australian cases (national number)
  • 1800 180 272 International cases (national number)
Income Management / BasicsCard merchant
  • Freecall™ 1800 039 417 Income Management and BasicsCard Helpdesk (for businesses and organisations only)
Centrepay business or organisation
  • Freecall™ 1800 044 063 Centrepay Helpdesk (for businesses and organisations only)
Centrelink Confirmation eServices (CCeS) / Electronic Verification of Rent (EVoR) participant
  • Freecall™ 1800 887 774 Confirmation Services Helpdesk (for businesses and organisations only)

Contact us about something else

If you cannot find the contact information you need on this page, visit one of the following: