Policy department feedback and suggestions
Policy departments welcome suggestions from the public and they encourage people to contribute ideas about improvements to a department's policies, programs and services.
Department of Families, Housing, Community Services and Indigenous Affairs
The Department of Families, Housing, Community Services and Indigenous Affairs welcomes comments and suggestions about policy and service issues.
To offer suggestions:
Department of Education, Employment and Workplace Relations
Department of Education, Employment and Workplace Relations (DEEWR) welcomes and values client's comments about its services, or services arranged for others (such as Employment Services Providers).
To offer suggestions:
- phone 1300 363 079
- write to The Secretary, Department of Education, Employment and Workplace Relations, GPO Box 9880, Canberra ACT 2601
- view the Department of Education, Employment and Workplace Relations (DEEWR) website
- visit DEEWR offices, or the providers who deliver services for DEEWR
Department of Infrastructure, Transport, Regional Development and Local Government
The Department of Infrastructure, Transport, Regional Development and Local Government has a Client Services Charter which outlines standards of service, the right and responsibilities of clients and avenues for feedback.
To offer suggestions:
- phone Freecall™1800 075 001
- email clientservice@infrastructure.gov.au
- write to Client Services, Department of Infrastructure, Transport, Regional Development and Local Government, GPO Box 594 Canberra ACT 2601
- visit the Department of Infrastructure, Transport, Regional Development and Local Government website
Calls to 1800 numbers from your home phone are free. Calls from public and mobile phones may be timed and charged at a higher rate.
Department of Veterans' Affairs
The Department of Veterans' Affairs actively seeks feedback at all levels.
To offer suggestions:
- email feedback@dva.gov.au
- write to The Secretary, Department of Veterans' Affairs, PO Box 21 Woden ACT 2606
- visit the Department of Veterans' Affairs website
- visit providers who deliver services on the Department's behalf.
Department of Health and Ageing
The Department of Health and Ageing works closely with relevant stakeholders and welcomes input from the community on policy issues.
To offer suggestions:
- phone Freecall™1800 020 103
- write to The Secretary, Department of Health and Ageing, GPO Box 9848 Canberra ACT 2606
- view the Department of Health and Ageing website
Calls to 1800 numbers from your home phone are free. Calls from public and mobile phones may be timed and charged at a higher rate.
Department of Agriculture, Fisheries and Forestry
The Department of Agriculture, Fisheries and Forestry is committed to client service.
To offer suggestions:
- phone Freecall™1800 813 753 (24 hour answering machine)
- fax (02) 6272 5583
- write to Assistant Secretary, Parliamentary and Communications Unit, Department of Agriculture, Fisheries and Forestry, GPO Box 858, Canberra ACT 2601.
Calls to 1800 numbers from your home phone are free. Calls from public and mobile phones may be timed and charged at a higher rate.