Annual reports 2003-2004

Centrelink

• Centrelink Annual Report 2003-04 (full report) [pdf, 1.4mb]
  • Preliminary [pdf, 139kb]
  • Chapter 1 – The year in review [pdf, 115kb]
  • Chapter 2 – Corporate overview [pdf, 175kb]
  • Chapter 3 – Our accountability [pdf, 199kb]
  • Chapter 4 – Our business and community relationships [pdf, 162kb]
  • Chapter 5 – Our customers [pdf, 220kb]
  • Chapter 6 – Our people [pdf, 175kb]
  • Chapter 7 – Our efficiency and effectiveness [pdf, 155kb]
  • Chapter 8 – Financial statements [pdf, 459kb]
  • Chapter 9 – Appendices [pdf, 219kb]

Health Insurance Commission

• Health Insurance Commission Annual Report 2003-04 (full report) [pdf, 5.5mb]
  • Section 1 – Overview
    • Chapter 1.1 Report by the Chairman of the Board [pdf, 93kb]
    • Chapter 1.2 Managing Director’s review of the year [pdf, 141kb]
  • Section 2 – Meet the HIC
    • Chapter 2.1 Overview of HIC [pdf, 284kb]
    • Chapter 2.2 Helping people live life well [pdf, 227kb]
    • Chapter 2.3 External and internal scrutiny [pdf, 95kb]
    • Chapter 2.4 Management and accountability [pdf, 212kb]
  • Section 3 – Performance report
    • Chapter 3.1 Operations report [pdf, 160kb]
    • Chapter 3.2 Medicare [pdf, 277kb]
    • Chapter 3.3 Pharmaceutical Benefits Scheme [pdf, 175kb]
    • Chapter 3.4 Australian Organ Donor Register [pdf, 140kb]
    • Chapter 3.5 Australian Childhood Immunisation Register [pdf, 144kb]
    • Chapter 3.6 Other health payments and activities [pdf, 163kb]
    • Chapter 3.7 Ensuring compliance [pdf, 100kb]
    • Chapter 3.8 Medical indemnity [pdf, 124kb]
    • Chapter 3.9 IT infrastructure and eBusiness [pdf, 80kb]
  • Section 5 – Appendices [pdf, 296kb]