Annual reports 2008-2009

Department of Human Services

• Department of Human Services Annual Report 2008-09 (full report) [pdf, 18.3mb]
  • Part 1 - Introduction and overview [pdf, 6.5mb]
  • Part 2 - Performance [pdf, 3.3mb]
  • Part 3 - Management and accountability [pdf, 3mb]
  • Part 4 - Financial performance [pdf, 2.4mb]
  • Part 5 - Appendices [pdf, 1.3mb]
  • Part 6 - References [pdf, 1.4mb]

Centrelink

• Centrelink Annual Report 2008-09 (full report) [pdf, 2.4mb]
  • Introductory pages [pdf, 465kb]
  • Chapter 1 - Report of the Chief Executive Officer [pdf, 107kb]
  • Chapter 2 - Corporate overview [pdf, 168kb]
  • Chapter 3 - Building confidence in Centrelink [pdf, 198kb]
  • Chapter 4 - Strengthening our customer focus in line with government direction [pdf, 269kb]
  • Chapter 5 - Developing a networked organisation [pdf, 150kb]
  • Chapter 6 - Building capability for government [pdf, 170kb]
  • Chapter 7 - Demonstrating value for money [pdf, 128kb]
  • Chapter 8 - Financial statements [pdf, 1mb]
  • Chapter 9 - Appendices [pdf, 424kb]

Medicare Australia

• Medicare Australia Annual Report 2008-09 (full report) [pdf, 3.3mb]
  • Section 1 - Introduction [pdf, 813kb]
  • Section 2 - Providing accurate and reliable information and payments [pdf, 1.3mb]
  • Section 3 - Delivery of great customer service to the public and providers [pdf, 836kb]
  • Section 4 - Ensuring the integrity of the government programs Medicare Australia delivers [pdf, 772kb]
  • Section 5 - Being a well run organisation [pdf, 645kb]
  • Section 6 - Being a valued strategic partner in delivering agreed health and other government initiatives [pdf, 599kb]
  • Section 7 - Being a great place to work [pdf, 537kb]
  • Section 8 - Financial statements [pdf, 1.4kb]
  • Section 9 - Appendices [pdf, 626kb]