Budget 2013-14: Income security integrated system business case

Description of measure

This budget measure will invest $16.2 million over two years from 1 July 2013 so the Department of Human Services can develop a business case by 2015 outlining options to replace or upgrade its major Centrelink IT system.

The cost of this measure will be met from within the existing resourcing of the department.

An upgraded system will have increased capacity to support the current and changing needs of Australians and enable the department to continue to support and deliver Government programs efficiently and effectively.

This will enable us to build on the work we are already doing to give customers a greater degree of convenience, simplicity and security through improved access to online and self-service options. No customer payments will be affected by this measure and customers do not have to do anything to benefit.