Claiming Austudy

Before you start

Check if you are eligible for this payment before you start your claim.

You must be registered and have an active Centrelink online account to make a claim online.

If you have never been a Centrelink customer, take your proof of identity documents to your nearest service centre and we will help you register for a Centrelink online account through myGov.

If you have previously received a payment or concession from us you will be considered a Centrelink customer. It does not matter how long ago this was, you can still register for Centrelink online account. Once you have registered, create a myGov account and link it to your Centrelink online account.

Before you start your claim you will need your:

  • income and assets details
  • bank account details
  • tax file number

If you have a partner you will also need to provide their income and assets details.

Claiming early

You can submit your claim for Austudy up to 13 weeks before you start your course or apprenticeship. We encourage you to submit your claim as early as possible, so that it can be assessed and payment can start from the day you first become eligible.

Start a claim

Online

You can claim Austudy by submitting a claim online.

If you already have a Centrelink online account

myGovLog on

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Select an account

If you do not have a Centrelink online account

Register

Unable to claim online

If there are reasons you cannot claim online, for example you do not have internet access, you can call us to start your claim.

Supporting forms and documentation

When you make a claim we will ask you for information to assess if you are eligible, such as your:

  • study details
  • income and assets
  • accommodation circumstances

If you have a partner, we will also ask you questions about their details and circumstances.

You may need to complete some additional forms to help us assess your claim accurately, based on your and your partner's personal circumstances.

You can electronically upload some of these supporting documents using our Document Lodgement Service within the online claim. However, you will not be able to submit your proof of identity documents this way. We will tell you at the end of the process if you need to provide any more information.

If we ask you to provide other documents and forms, you will need to submit these within 14 days or this may affect the start date of your payment. The sooner we receive your documents, the sooner we can work out your payment.

Submit your claim

If you are claiming online, you can submit your claim electronically at the end of the process.

Claim outcome

We will tell you whether your claim is successful. If you are eligible for Austudy, we will let you know when your payment will start and how much you will get paid.

You have the right to appeal any decision we make. Read more about reviews and appeals.

This information was printed from humanservices.gov.au It may not include all of the relevant information on this topic. Please consider any relevant site notices at humanservices.gov.au/siteinformation when using this material.