Claiming Baby Bonus

Before you start

Check if you are eligible for this payment before you start your claim.

Conditions for claiming

You can submit your claim for Baby Bonus as early as three months before your child’s expected date of birth or adoption.

You must lodge your claim for Baby Bonus with us no later than 52 weeks (364 days) from the birth of the child or, in the case of adoption, no later than 52 weeks (364 days) from the date the child came into your care as part of the adoption process.

The timeframe to lodge your Baby Bonus claim may be extended if:

  • you are unable to claim due to severe illness associated with the child’s birth
  • your claim for Parental Leave Pay has been rejected, or
  • the originally eligible person (that is, the child’s primary carer) for Baby Bonus dies and subsequently you become eligible for Baby Bonus, and you could not lodge your claim for Baby Bonus in time

If you claim Baby Bonus before your child’s birth and they are then born on or after 1 March 2014, your claim will be rejected. However, you may still be able to claim Parental Leave Pay or Newborn Upfront Payment and Newborn Supplement. We will automatically assess your eligibility for the Newborn Upfront Payment and Newborn Supplement if you claim Family Tax Benefit and do not claim Parental Leave Pay.

Claiming options

You can submit your claim for Baby Bonus online or with a paper form.

Online

Our online accounts are a secure, convenient and easy way to start a claim for Baby Bonus. Once you have completed your claim online, bring the supporting documents requested on the claim form to a service centre within 14 days.

If you already have a Centrelink online account

You can log on to your Centrelink online account using your Customer Access Number (CAN) and password. Select Apply for a Payment then Make a Claim from the menu to start your claim.

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If you do not have a Centrelink online account

If you have a Customer Reference Number (CRN) then you can complete your registration now.

If you do not have a CRN you will receive a Customer Access Number (CAN) to get you started.

Register

Paper claim

You can submit your claim by completing the Claim for Paid Parental Leave and Family Assistance form and lodging it, along with any requested supporting documents, by post or at a service centre.

If you do not have access to a printer, you can pick up the form from your nearest service centre or call us on 136 150 and we will send a claim form to you.

Provide proof of birth or adoption

When your baby is born or adopted, you need to give us proof of birth or adoption as soon as possible so we can finalise your claim and pay you. You have several options for giving us proof of birth or adoption.

You also need to register, or apply to register, the birth of your child. To find out how, refer to the Births, Deaths and Marriages Registry in your state or territory.

Claim outcome

We will inform you of the outcome of your claim.

You always have the right to appeal any decision we make. Read more about reviews and appeals.