Claiming Carer Allowance
You should register an intent to claim for Carer Allowance as soon as possible.
You should then submit your claim for Carer Allowance within 14 days so that we can pay you from the earliest possible date.
Claim forms to complete
The following steps will help you obtain a claim form to suit your personal circumstances:
Step 1
Contact us on 132 717, or visit a DHS Service Centre, and our staff will ask you some questions to determine your circumstances and will issue you with the appropriate claim forms.
Step 2
Read the information attached to your claim form. This contains important information you need to know, including the privacy notice, before you lodge your claim for Carer Payment and/or Carer Allowance.
- Information you need to know about your claim for Carer Allowance/Carer Payment
- Information you need to know about your claim for Carer Allowance
Returning your forms
Step 3
Return your completed forms; proof of identity for yourself, your partner (if you have one), and the person being cared for; medical reports; and any other documents we have asked for to your nearest DHS Service Centre.
Note: To authorise a person either to act on your behalf when dealing with us or to receive your payments, refer to the someone to deal with us on your behalf webpage.
Outcome of claims
We will send you a letter advising whether your claim is successful. The letter will tell you when your payment starts and how much you will get paid.
If you disagree with a decision we make
You always have the right to appeal any decision we make. Read more about reviews and appeals.