Claiming a payment online

You can lodge and claim a range of payments online. This is the easiest way to claim.

It’s easy to start a claim online. You can begin your claim when and where it suits you simply by logging on to your online account.

Centrelink payments you can claim online

You can start your claims online for these payments:

Students and trainees

Families

Farmers and Farm Families

Older Australians

Essential Medical Equipment Payment

Low income earners

Concession

Steps to claim a Centrelink payment online

  1. Log on to your Centrelink online account or register for an account
  2. Answer questions – we will ask questions to assess your eligibility, including questions about your income and assets if needed
  3. Check the details you have provided
  4. Book appointment if required – we’ll tell you if you need to book an appointment. You can do this through our online appointment system, which has instructions on how to book
  5. Submit documents - you can submit documents, except proof of identity, through our Express Plus mobile apps or your Centrelink online account

You can do a lot more online

Read about what else you can do: