Claiming a payment online

You can claim some of our payments online when and where it suits you, simply by logging on to your online account through myGov.

Centrelink payments you can claim online

You can claim some payments online using your online account.

Students and trainees

Families

Farmers and Farm Families

Older Australians

Job seekers

Medical Equipment

Low income earners

Concession

People with disability

How to claim a Centrelink payment online

  1. Log on to your Centrelink online account through myGov, or register for an account
  2. Answer questions – we will ask questions to assess your eligibility, including questions about your income and assets if needed
  3. Check the details you have provided
  4. Book an appointment if required – we’ll tell you if you need to book an appointment. You can do this through our online appointment system, which has instructions on how to book
  5. Submit documents - you can submit documents, except proof of identity, through our Express Plus mobile apps or your Centrelink online account

Other Centrelink payments

If you want to make a claim for a payment not listed above, please read the claiming information included on the individual payment pages.

View a complete list of Centrelink payments and services.

More online options

You can do a lot more online:

Read about the other options available with a Centrelink online account through myGov.

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