Claiming the Pension Bonus
Before you start
Check if you are eligible for this payment before you start your claim.
You must claim the Pension Bonus with your Age Pension. Your claim must be made within 13 weeks of the following events:
- you stop meeting the work test, or
- a period of non-accruing membership ends
Pension Bonus claims lodged later than 13 weeks after these events could result in the amount of the bonus payable being reduced or lost.
We have the discretion to accept a claim after the 13 week claim period, where the delay occurred due to special circumstances. For example, the claim was delayed due to a serious illness of a close family member.
When the time comes to claim your bonus and Age Pension, your entitlement to Age Pension will be subject to the pension income and assets tests. You may benefit by claiming your pension and bonus after employment income ceases, or superannuation arrangements are finalised. A reduced rate of pension will mean a reduced bonus amount.
A Financial Information Service (FIS) officer can help you explore options and the timing of your claim for Age Pension and Pension Bonus. To make an appointment with a FIS officer or ask for information on investment planning, call 132 300.
Begin a claim
Our online accounts are a secure, convenient and easy way to start a claim for Pension Bonus. Once you have completed your claim online, bring the supporting documents requested on the claim form to a service centre within 14 days.
If you do not have a Centrelink online account
If you have a Customer Reference Number (CRN) then you can complete your registration now.
If you do not have a CRN you will receive a Customer Access Number (CAN) to get you started.
Unable to claim online
Print and complete your own forms:
- print and complete the claim form for Age Pension and Pension Bonus
- print and complete the income and assets form
- read the information you need to know about your claim for Age Pension and Pension Bonus booklet
Claiming if you have a partner
If your partner is also a member of the scheme, you may choose to claim the bonus together.
A FIS officer can help you explore ongoing options and the timing of your claim for Age Pension and Pension Bonus.
In addition to your claim form you may need to provide:
We will inform you whether your claim is successful. If you are eligible for the Pension Bonus Scheme, we will tell you when your payment will start and how much you will get paid.
You always have the right to appeal any decision we make. Read more about reviews and appeals.
Pension Bonus Scheme Top up
We will automatically check to see whether you qualify for a Pension Bonus Top up payment 13 weeks after Age Pension is granted.