Claiming a Pension Loan
You can register an intent to claim a pension loan under the scheme. This will help you get paid from the earliest possible date.
Claiming with forms
For a Pension Loans Scheme claim form, you can:
- call us on 132 300
- visit your nearest DHS Service Centre.
Once you submit your claim you will need to provide proof of identity.
We will also tell you if there are other documents and forms you need to provide. The sooner we receive your documents, the sooner we can process your claim.
We will send you a letter advising whether your claim is successful. If you are eligible for a pension loan, the letter will also tell you when your fortnightly payments start and how much you will get.
If you disagree with a decision we make
You always have the right to appeal any decision we make. Read more about reviews and appeals.