Claiming Sickness Allowance

Before you start

Check if you are eligible for Sickness Allowance and read the information you need to know about your claim for Sickness Allowance before you start your claim.

Start your claim online

You can claim Sickness Allowance by submitting a claim online.

If you already have a Centrelink online account

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If you do not have a Centrelink online account


The online claim does not need to be completed in one session. You can save your responses and continue with your claim at a later time. You are only asked the questions relevant to your circumstances.

Unable to claim online

If you want toComplete this form
Claim Sickness AllowanceClaim for Sickness Allowance
Income and assets
Re-claim Sickness Allowance (having received it within the past year)Payment re-claim

If you do not have access to a printer, you can pick up the form from your nearest service centre or call us on 132 717 and we will send one to you.

Supporting forms and documentation

You may need to complete some extra forms to help us to accurately assess your claim, based on your and your partner's individual circumstances.

When you claim online, the list of forms required will be presented to you once you submit your claim.

These forms are populated based on your responses within the claim.

If you:Complete this form
Are self-employed or involved in a businessBusiness details
Have involvement in a private companyPrivate company details
Have involvement in a private trustPrivate trust details
Currently pay rent where you liveRent Certificate
Are a resident in Australia or another countryResidency in Australia and other countries
Have separated from your partner since you last claimed a payment or serviceSeparation details
Have recently left your employmentEmployment Separation Certificate

You will also need to provide identity documents and a medical certificate that your treating doctor can provide.

Submit your claim

If you have submitted your claim online, you can submit your documents online, which will attach your documents directly to your claim.

If you are unable to claim online, you need to return your completed forms, identity documents, medical certificate, and any other documents we have requested, to your nearest service centre or by post.

Claim outcome

We will inform you whether your claim is successful. If you are eligible for Sickness Allowance, we will tell you when your payment will start and how much you will get paid.

You have the right to appeal any decision we make. Read more about reviews and appeals.

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