Online account guides and video demonstrations

Here you will find guides and videos to help you make the most out of your online accounts.

myGov

Take a tour of myGov

Take a tour of myGov

Learn all about myGov, its member services and the benefits of having an account.

Find out how

Create a myGov account

Create a myGov account

Learn how to create a myGov account or sign in to myGov with your existing Australia.gov.au account details.

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Linking your member services to your myGov account

Linking your member services to your myGov account

Learn how to link the member services you want to use to your myGov account.

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Medicare online account

How to lodge a Medicare claim online

How to lodge a Medicare claim online

With your Medicare online account you can lodge certain claims 24 hours a day, seven days a week.

Find out how

Child Support online account

Advise name change Child Support

Advise name change using your Child Support online account

You can tell us about a name change, your child's marriage, or the death of a child in your care using your Child Support online account.

Find out how

Advise change of care arrangements Child Support

Advise change of care arrangements using your Child Support online account

You can tell us about change of care arrangements using your Child Support online account.

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Advise of non-agency payments Child Support

Advise of non-agency payments using your Child Support online account

You can advise of non-agency payments using your Child Support online account.

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Update bank details Child Support

Update bank details using your Child Support online account

You can update your bank details using your Child Support online account.

Find out how

Update contact details Child Support

Update contact details using your Child Support online account

You can update your contact details using your Child Support online account.

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Update employer details Child Support

Update employer details using your Child Support online account

You can update your employer details using your Child Support online account.

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Centrelink online account - getting started

Register for a Centrelink online account

Registering for a Centrelink online account

You can register for a Centrelink online account.

Find out how

Change your temporary password for your Centrelink online account

Change your temporary password for your Centrelink online account

You can change your Centrelink temporary password online.

Find out how

Reset your forgotten password for your Centrelink online account

Reset your forgotten password for your Centrelink online account

If you have forgotten your temporary password, you can reset it online.

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Update your personal and payment details

step by step guide - update income and assets

Update Income and Assets

It is important that you tell us if your circumstances change.

Find out how

Update your contact details using your Centrelink online account

Update your contact details using your Centrelink online account

You can update your contact details using your Centrelink online account.

Find out how

Update your payment destination using your Centrelink online account

Update your payment destination using your Centrelink online account

You can update the bank account to which your payments are made using your Centrelink online account.

Find out how

Managing your Centrelink payments

Complete activities to maintain or manage your payment using your Centrelink online account.

Advance payment

Apply for an advance payment using your Centrelink online account

Apply for an advance payment using your Centrelink online account

You can apply to receive payments in advance using your Centrelink online account. Eligibility criteria apply.

Find out how

Reporting

Report employment income, activity test and participation details using your Centrelink online account

Report employment income, activity test and participation details using your Centrelink online account

You can report your income, activity test and participation details using your Centrelink online account.

Find out how

Families

Update your family income estimate using your Centrelink online account

Update your family income estimate using your Centrelink online account

You can update your family income estimate using your Centrelink online account.

Find out how

Students

Update your study details using myGov
Update your study details using myGov

Update your study details using myGov

As a student there are a number of updates you can complete yourself.

Find out how

Add new study details using myGov
 Add new study details using myGov

Add new study details using myGov

As a student there are a number of updates you can complete yourself.

Find out how

Centrepay

Add a new Centrepay deduction using your Centrelink online account

Add a new Centrepay deduction using your Centrelink online account

You can add a new Centrepay deduction using your Centrelink online account.

Find out how

Cancel or suspend a current Centrepay deduction using your Centrelink online account

Cancel or suspend a current Centrepay deduction using your Centrelink online account

You can cancel or suspend a current Centrepay deduction using your Centrelink online account.

Find out how

Change a current Centrepay deduction using your Centrelink online account

Change a current Centrepay deduction using your Centrelink online account

You can change a current Centrepay deduction using your Centrelink online account.

Find out how

Documents and cards

You can request documents and manage your concession card and BasicsCard using your Centrelink online account.

Submitting documents

Submit documents using your Centrelink online account

Submit documents using your Centrelink online account

You can provide documents to us using your Centrelink online account.

Find out how

Request a document

Request a document using your Centrelink online account

Request a document using your Centrelink online account

You can request Centrelink documents such as an income statement, deduction statement, payment summary and concession cards using your Centrelink online account.

Find out how

BasicsCard

You can view your BasicsCard balance and transfer or recall funds to and from your Income Management account.

Recall funds from your BasicsCard to your Income Management account online

Recall funds from your BasicsCard to your Income Management account online

You can recall funds from your BasicsCard to your Income Management account using your Centrelink online account.

Find out how

Transfer funds to your BasicsCard from your Income Management account online

Transfer funds to your BasicsCard from your Income Management account online

You can transfer funds to your BasicsCard from your Income Management account using your Centrelink online account.

Find out how

View your BasicsCard account details online

View your BasicsCard account details online

You can view your BasicsCard details using your Centrelink online account.

Find out how