Online account guides and video demonstrations

Here you will find guides and videos to help you make the most out of your online accounts.

Medicare online account

How to lodge a Medicare claim online

How to lodge a Medicare claim online

With your Medicare online account you can lodge certain claims 24 hours a day, seven days a week.

Find out how

myGov

Take a tour of myGov

Take a tour of myGov

Learn all about myGov, its member services and the benefits of having an account.

Find out how

Create a myGov account

Create a myGov account

Learn how to create a myGov account or sign in to myGov with your existing Australia.gov.au account details.

Find out how

myGov

Linking your member services to your myGov account

Learn how to link the member services you want to use to your myGov account.

Find out how

Centrelink online account - getting started

register

Registering for a Centrelink online account

You can register for a Centrelink online account.

Find out how

password

Change your temporary password for your Centrelink online account

You can change your Centrelink temporary password online.

Find out how

forgotten password

Reset your forgotten password for your Centrelink online account

If you have forgotten your temporary password, you can reset it online.

Find out how

Update your personal and payment details

update

Update your contact details using your Centrelink online account

You can update your contact details using your Centrelink online account.

Find out how

Payment destination

Update your payment destination using your Centrelink online account

You can update the bank account to which your payments are made using your Centrelink online account.

Find out how

Managing your Centrelink payments

Complete activities to maintain or manage your payment using your Centrelink online account.

Advance payment

How to apply for an Advance Payment

Apply for an advance payment using your Centrelink online account

You can apply to receive payments in advance using your Centrelink online account. Eligibility criteria apply.

Find out how

Reporting

Reporting for your payment

Report employment income, activity test and participation details using your Centrelink online account

You can report your income, activity test and participation details using your Centrelink online account.

Find out how

report income for carers

Report employment income for carers using your Centrelink online account

If you are a carer, this guide shows you how to report your employment income using your Centrelink online account.

Find out how

Families

Update your Family Income Estimate online

Update your family income estimate using your Centrelink online account

You can update your family income estimate using your Centrelink online account.

Find out how

Centrepay

Add a new Centrepay deduction using your Centrelink online account

Add a new Centrepay deduction using your Centrelink online account

You can add a new Centrepay deduction using your Centrelink online account.

Find out how

cancel or suspend Centrepay

Cancel or suspend a current Centrepay deduction using your Centrelink online account

You can cancel or suspend a current Centrepay deduction using your Centrelink online account.

Find out how

change current Centrepay

Change a current Centrepay deduction using your Centrelink online account

You can change a current Centrepay deduction using your Centrelink online account.

Find out how

Students

Add new study details using your Centrelink online account

Add new study details using your Centrelink online account

You can add new study details for your student payments using your Centrelink online account.

Find out how

update current study

Update current study details using your Centrelink online account

You can update current study details for your student payments using your Centrelink online account.

Find out how

update end study date

Update end study date using your Centrelink online account

You can update the end study date for your student payments using your Centrelink online account.

Find out how

Documents and cards

You can request documents and manage your concession card and BasicsCard using your Centrelink online account.

Submitting documents

Submitting documents using your Centrelink online account

Provide documents using your Centrelink online account

You can provide documents to us using your Centrelink online account.

Find out how

Request a document

request centrelink statement

Request a Centrelink statement using your online account

You can request a Centrelink statement using your Centrelink online account.

Find out how

request income statement

Request an income statement using your Centrelink online account

You can request an income statement using your Centrelink online account.

Find out how

request centrelink payment summary

Request a payment summary using your Centrelink online account

You can request a payment summary using your Centrelink online account.

Find out how

Replacement concession card

request replacement concession card

Request a replacement Concession Card using your Centrelink online account

You can request a replacement Concession Card using your Centrelink online account.

Find out how

BasicsCard

You can view your BasicsCard balance and transfer or recall funds to and from your Income Management account.

recall funds from basicscard

Recall funds from your BasicsCard to your Income Management account online

You can recall funds from your BasicsCard to your Income Management account using your Centrelink online account.

Find out how

transfer funds to basicscard

Transfer funds to your BasicsCard from your Income Management account online

You can transfer funds to your BasicsCard from your Income Management account using your Centrelink online account.

Find out how

View your BasicsCard account details online

View your BasicsCard account details online

You can view your BasicsCard details using your Centrelink online account.

Find out how