Register for Online Services
Create a myGov account to access a range of government online services including Medicare, Centrelink and Child Support with one username and password.
Centrelink customers have the option of registering directly with Centrelink Online Services or through their myGov account, unless you are a Centrelink nominee, using Express Plus apps or do not have a CRN.
How to create a myGov account
Watch our demonstration videos about how to create a myGov account or follow these steps:
- go to the myGov website
- fill in your contact details
- create a password and three secret questions
- receive your username
If you already use online services it is easy to link them to your myGov account.
If you are new to online services you can set up your online accounts through myGov in one simple process. You will be asked a number of questions to make sure myGov links the record that belongs to you. The questions are based on information that you have already given to the service and can include:
- your customer reference number for Centrelink
- your Medicare card
- your Child Support case ID number
- your bank account details
- the date of your last claim or payment, if any
Centrelink customers can register directly with Centrelink Online Services or through a myGov account.
You should allow between five to 15 minutes to complete the process of registering for Centrelink Online Services.
If you have a Customer Reference Number (CRN)
You can find your CRN on letters or cards Centrelink has sent to you. Enter your CRN to complete your registration for Centrelink Online Services.
If you do not have a Customer Reference Number (CRN)
If you want to complete an online claim you can start the registration process. You will receive a Customer Access Number (CAN) to complete your registration.
Watch our demonstration video about how to register for Centrelink Online Services.