Waiting Periods

Depending on your circumstances, you may need to serve a waiting period before receiving your first income support payment.

Ordinary Waiting Period

You may need to serve a one week Ordinary Waiting Period if you make a claim for income support.

Read more about the Ordinary Waiting Period

Liquid Assets Waiting Period

Depending on what money you have, you may have to serve a Liquid Assets Waiting Period of between 1 and 13 weeks. Liquid Assets are any funds, including monies owed by your employer that are readily available to either you or your partner.

Read more about the Liquid Assets Waiting Period

Income Maintenance Period

Leave and redundancy payments made to you or your partner may be treated as income. Depending on the amount received and the period you were paid for, your income support payments may be reduced or stopped for a period of time.

Read more about the Income Maintenance Period

Seasonal Work Preclusion Period

If you or your partner have finished seasonal, contract or intermittent work in the 6 months before you claim, you may need to wait for a period of time before you can receive a payment.

Read more about the Seasonal Work Preclusion Period

Unemployment Non-Payment Period

If you leave your job voluntarily or are dismissed due to misconduct, you may need to serve an Unemployment Non-payment Period.

Read more about the Unemployment Non-payment Period

Newly Arrived Resident’s Waiting Period

As a newly arrived resident, you generally have a 104 week waiting period before you can access most payments and benefits. This waiting period does not apply to family assistance payments, however other waiting periods may apply. 

Read more about Newly Arrived Resident’s Waiting Period

Reviews and appeals

You have the right to appeal any decision we make.

Read more about reviews and appeals


 

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