Medicare service changes
All Medicare Service Centres are now cashless and have ceased evening trading.
Medicare benefits will be paid straight into your bank account - either by simply swiping your debit card at a service centre for instant access to your benefit, or by Electronic Funds Transfer (EFT) to have your benefit paid into your bank account the next working day.
This will make the process of claiming a Medicare benefit through our electronic options, fast and safe.
Once you have registered your bank account details with us, you can choose from a range of convenient payment options to have your Medicare benefit paid securely into your bank account.
- Credit EFTPOS - swipe your debit card when your claim is processed to have your Medicare benefit immediately deposited into your bank account.
- EFT payment - your benefit is paid into your bank account the next working day. You only need to register your bank account details (BSB and account number) once and no debit card is needed.
- Registering your bank account details also makes it easier for you to claim at your doctor's or online.
It's important to note that, if a person does not want their benefit paid into their bank, staff at service centres can offer alternatives. For example, if a customer does not have a bank account, a debit card or does not want to have their benefit paid into their account they can nominate to have their benefit paid into a friend or family member's bank account or be provided with a cheque they can cash at a near-by financial institution.
Changes have also been made to the opening hours for some of our service centres. Visit Find Us to find your nearest Medicare Service Centre.