Site notices

This website is managed by the Department of Human Services. The following notices apply to activities on the domain.

Website disclaimer

Service accessibility

We are committed to making our services accessible. Read more about our accessibility options.

Information provided on this website is for general information and on the understanding that the Australian Government is not providing professional advice on a particular matter.

While we make every effort to ensure that the information on this site is accurate and up to date we accept no responsibility whether expressed or implied for the accuracy, currency and completeness of the information.

Before relying on the material you should independently check its relevance for your purposes, and obtain any appropriate professional advice.

For reasons of succinctness and presentation, the information provided on this website may be in the form of summaries and generalisations, and may omit detail that could be significant in a particular context, or to particular persons.

Links to other sites

Some site pages contain links to third party sites not managed by us. Those sites are not within our control and do not follow the same privacy, security, or accessibility standards as ours. We are not responsible for the content or availability of those sites, their partners, or advertisers. Any link to an external site is provided for your information and convenience only.

Website security

We accept no liability or responsibility for any interference with or damage to a site visitor’s computer, software or data occurring as a result of accessing this site. Visitors should ensure they have adequate protection against viruses when accessing the Internet.

Third party linking policy

The aim of is to communicate our services by supporting an informed and engaged citizenry. Links to external websites are established and retained at our discretion. Without control, the number of external links on the website becomes difficult to maintain and audit appropriately.

We link to government (.gov), government funded (.org) or educational institutions (.edu) with a national focus. We source an alternative site that through its own primary sources, include pathways to community and state based organisation sites.

To avoid the perception of endorsement, links to commercial websites are not included. A commercial website is defined as a business site designed to generate income through the provision of services and products.

When considering a request to link to another websites we evaluate if it:

  • provides official government information or services. Is it a .gov, .org or .edu website
  • complements existing information, products and services on
  • is accessible and applicable to a wide, national audience
  • has content that is relevant, useful and authoritative for citizens, businesses or other key stakeholders
  • has information that is authoritative and current

External links that meet the criteria are included either:

  • immediately following the related paragraph using a bullet point
  • in a separate call out box to the right of the page on subject and news pages
  • at the end of the page under a sub heading Other information sources on subject and news pages or
  • as an item under the Resources tab on Service Directory pages, under the sub heading Other information sources

Website feedback

You can provide feedback on the website using our online message system.


© Commonwealth of Australia 2013

You may download, display, print and reproduce this material in unaltered form only (retaining this notice) for your personal, non-commercial use or use within your organisation. Apart from any use as permitted under the Copyright Act 1968, all other rights are reserved. Requests and inquiries concerning reproduction and rights should be addressed to:

Digital Access
Department of Human Services
Box 7788


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