Public holiday reporting and payment arrangements for the Easter period and ANZAC Day
The department has special arrangements in place during the Easter period and ANZAC Day public holiday to ensure you are not disadvantaged by office closures. Payments that are not paid automatically will not be delayed by the holidays, but some payments may be made earlier than usual.
Public holiday closures
All phone services and service centres will be closed on:
- Good Friday, 29 March 2013
- Easter Saturday, 30 March 2013
- Easter Monday, 1 April 2013
- ANZAC Day, 25 April 2013
Please note: all essential 24/7 Medicare Provider Services will remain open and available over the Easter period and ANZAC Day.
Online services and phone self service will be available during public holidays for the Easter period and ANZAC Day. If you use these services to report on a public holiday you will not be paid until after the public holiday.
If you usually report by visiting a service centre, you must report and have lodged your forms by the date advised in the table below.
Reporting arrangements
The following information is important if you need to return forms or report your earnings from employment.
This includes customers who receive:
- Newstart Allowance
- Youth Allowance.
If you are due to return a form, you must do so before you can be paid.
| Date forms and reports normally due | Date forms can be returned and reports made | Revised payment delivery date | Next normal payment date |
|---|---|---|---|
| Tuesday 26 March 2013 | Monday 25 March 2013 | Tuesday 26 March 2013 | Wednesday 10 April 2013 |
| Wednesday 27 March 2013 | Tuesday 26 March 2013 | Wednesday 27 March 2013 | Thursday 11 April 2013 |
| Thursday 28 March 2013 | Tuesday 26 March 2013 | Wednesday 27 March 2013 | Friday 12 April 2013 |
| Friday 29 March 2013 | Wednesday 27 March 2013 | Thursday 28 March 2013 | Monday 15 April 2013 |
| Monday 1 April 2013 | Thursday 28 March 2013 | Tuesday 2 April 2013 | Tuesday 16 April 2013 |
| Tuesday 23 April 2013 | Monday 22 April 2013 | Tuesday 23 April 2013 | Wednesday 8 May 2013 |
| Wednesday 24 April 2013 | Tuesday 23 April 2013 | Wednesday 24 April 2013 | Thursday 9 May 2013 |
| Thursday 25 April 2013 | Wednesday 24 April 2013 | Friday 26 April 2013 | Friday 10 May 2013 |
This includes customers who receive:
- All other payments where you have to return forms or have been sent Reporting Statements.
If you are due to return a form, you must do so before you can be paid.
| Date forms and reports normally due | Date forms can be returned and reports made | Revised payment delivery date | Next normal payment date |
|---|---|---|---|
| Tuesday 26 March 2013 | Monday 25 March 2013 | Wednesday 27 March 2013 | Thursday 11 April 2013 |
| Wednesday 27 March 2013 | Tuesday 26 March 2013 | Thursday 28 March 2013 | Friday 12 April 2013 |
| Thursday 28 March 2013 | Tuesday 26 March 2013 | Thursday 28 March 2013 | Monday 15 April 2013 |
| Friday 29 March 2013 | Wednesday 27 March 2013 | Tuesday 2 April 2013 | Tuesday 16 April 2013 |
| Monday 1 April 2013 | Thursday 28 March 2013 | Wednesday 3 April 2013 | Wednesday 17 April 2013 |
| Tuesday 23 April 2013 | Monday 22 April 2013 | Wednesday 24 April 2013 | Thursday 9 May 2013 |
| Wednesday 24 April 2013 | Tuesday 23 April 2013 | Friday 26 April 2013 | Friday 10 May 2013 |
| Thursday 25 April 2013 | Wednesday 24 April 2013 | Monday 29 April 2013 | Monday 13 May 2013 |
Important information for reporting
- As the reporting form covers the full normal assessment period, you must include estimates of earnings or other changes for the full period. If you need to correct your estimate, do this within 14 days or on the next form.
- If you are a postal lodger you have the option to return your forms personally on the early return date.
- Forms can be returned after the end of your reporting period if you wish to wait until you are sure of your earnings, or if your circumstances change. Remember that forms must be returned before you can be paid.
- Online services and phone self service will be available during public holidays for the Easter period and ANZAC Day.
- If you usually report by visiting a service centre, you must report and have lodged your forms by the date advised in the tables above.
Payment arrangements
Information if you don’t need to return forms or report your earnings before getting paid.
Payment dates are listed below for non-reporting customers who receive:
- Family assistance
- Parenting Payment
- Pensions (including Age Pension)
- Pensioner Education Supplement
- Assistance for Isolated Children
- ABSTUDY.
| Normal payment delivery | Revised payment delivery | Next normal payment date |
|---|---|---|
| Thursday 28 March 2013 | Wednesday 27 March 2013 | Thursday 11 April 2013 |
| Friday 29 March 2013 | Thursday 28 March 2013 | Friday 12 April 2013 |
| Monday 1 April 2013 | Thursday 28 March 2013 | Friday 15 April 2013 |
| Tuesday 2 April 2013 | Tuesday 2 April 2013 | Tuesday 16 April 2013 |
| Wednesday 3 April 2013 | Wednesday 3 April 2013 | Wednesday 17 April 2013 |
| Thursday 25 April 2013 | Wednesday 24 April 2013 | Thursday 9 May 2013 |
| Friday 26 April 2013 | Friday 26 April 2013 | Friday 10 May 2013 |
| Monday 29 April 2013 | Monday 29 April 2013 | Monday 13 May 2013 |
Payment dates are listed below for non-reporting customers who receive:
- Austudy
- Youth Allowance
- Sickness Allowance
- Partner Allowance
- Widow Allowance
- Special Benefit
- Newstart Allowance.
| Normal payment delivery date | Revised payment delivery date | Next normal payment date |
|---|---|---|
| Wednesday 27 March 2013 | Tuesday 26 March 2013 | Wednesday 10 April 2013 |
| Thursday 28 March 2013 | Wednesday 27 March 2013 | Thursday 11 April 2013 |
| Friday 29 March 2013 | Wednesday 27 March 2013 | Friday 12 April 2013 |
| Monday 1 April 2013 | Thursday 28 March 2013 | Monday 15 April 2013 |
| Tuesday 2 April 2013 | Tuesday 2 April 2013 | Tuesday 16 April 2013 |
| Wednesday 24 April 2013 | Tuesday 23 April 2013 | Wednesday 8 May 2013 |
| Thursday 25 April 2013 | Wednesday 24 April 2013 | Thursday 9 May 2013 |
| Friday 26 April 2013 | Friday 26 April 2013 | Friday 10 May 2013 |
Important information for payments
- An early payment is not an extra payment. It is a normal payment paid early because of the public holiday period. You will need to budget carefully so this payment lasts until your next payment is due.
- No payments will be delayed by public holidays. Some payments will be made early.
- Where payments are made early, they are advanced by as few working days as possible to minimise disruption to your budgeting patterns.