Multicultural Service Officers
Multicultural Service Officers work with community groups and other agencies to help refugees and people from diverse cultural and linguistic backgrounds link up with Australian Government services.
Multicultural Service Officers help multicultural communities to access Australian Government programs and services by breaking down barriers and building relationships. They consult with communities about the impact of government initiatives on migrant and refugee communities to improve service delivery.
Around 70 Centrelink Multicultural Service Officers operate across Australia from metropolitan, regional and rural Centrelink Service Centres.
Multicultural Service Officers help Centrelink link up with migrant and refugee communities.
Next Steps
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