Interpreter and translation services

Centrelink provides free interpreters and some translation services to help customers understand Centrelink services in languages other than English.

Customers can ask Centrelink to arrange an interpreter for any Centrelink business that needs to be done either face to face or on the phone. Interpreters are provided by Centrelink at no cost. Centrelink interpreters follow a Code of Ethics and all information discussed is treated confidentially.

Centrelink also provides a free translation service where necessary to support a claim. Bilingual staff may be available in some Centrelink Service Centres to help with customer enquiries.

You can also call Centrelink Multilingual Call to speak to someone in a language other than English.  The number to call is 13 1202.

Call Translating and Interpreting Service (TIS) on 13 1450 for Medicare and Child Support related matters.