- provide additional daily care for a dependent child aged under 16 years, with a disability or medical condition, who lives with you; or
- provide additional daily care for two dependent children with disabilities or medical conditions, who do not individually qualify for Carer Allowance, but together have a substantial caring responsibility and live with you; or
- provide additional daily care for a person aged 16 years or over who has a disability, medical condition, or who is frail aged
- Care must be provided in either your home or the home of the person you are caring for
Eligibility & payment rates
Eligibility for Carer Allowance
When applying for Carer Allowance, both the carer and the care receiver must meet eligibility criteria.
Payment rates for Carer Allowance
Carer Allowance when caring for a child under 16 years is either:
- a fortnightly payment of $118.20 and a Health Care Card for the child, or
- a Health Care Card for the child
Which of these you receive depends on the child’s care needs.
Carer Allowance when caring for a person 16 years or over is paid at $118.20 per fortnight.
Adjustments to payment rates are made in line with the Consumer Price Index increases in the cost of living. Carer Allowance is adjusted on 1 January each year.
The amount of Carer Allowance you get depends on whether you are caring for more than one person or whether you are in a shared-care arrangement.
Carer Allowance is a non-taxable payment.
Residence requirements for Carer Allowance
To be eligible for Carer Allowance you must satisfy residence requirements. You and the person you are caring for:
- must be an Australian resident, and
- continue to meet the residence requirements for as long as you get this payment
- must be physically present in Australia on the day you lodge your claim
Other benefits while receiving Carer Allowance
If you qualify for Carer Allowance, you may be entitled to other payments and benefits, such as:
Once you have read about eligibility the next steps are:
- Read the conditions for claiming
- Register an intent to claim
- Complete the claim form
- Provide supporting documentation
- Submit your claim
- We will assess your claim and let you know the outcome
Claiming Carer Allowance
Before you start
Check if you are eligible for Carer Allowance before you start your claim.
Conditions for claiming
Before you start your claim for Carer Allowance, read the information you need to know about your claim for Carer Allowance form.
Intent to claim
You should register an intent to claim for Carer Allowance. You should then submit your claim for Carer Allowance within 14 days so that we can pay you from the earliest possible date.
You can claim Carer Allowance using a claim form.
To access a personalised Carer Allowance claim form, you can:
- call us on 132 717, or
- visit your nearest service centre
We can provide personalised Carer Allowance claim forms and medical reports. In some circumstances previously supplied information, such as personal information and medical reports, may be used in place of providing new documentation.
Our staff will ask you some questions to determine your circumstances and personalise your claim form. Contacting us will ensure you only have to provide minimal information and will simplify the claim process for you.
In some circumstances previously supplied documentation, such as medical reports, may be used to assess claims. We recommend you contact us on 132 717 or visit your nearest service centre to see what supporting documents your claim needs.
Submit your claim
If you do not need to provide any proof of identity documents, you can submit your claim form using the Reply Paid envelope included with the claim form.
We will inform you of the outcome of your claim. If you are eligible for payment of Carer Allowance, we will tell you when your payment will start and how much you will get paid.
You always have the right to appeal any decision we make.
Read more about reviews and appeals.
Managing your payment
You can do most of your Centrelink, Medicare and Child Support business using self service. There are options using mobile apps, online services or phone self service.
Change of circumstances while receiving Carer Allowance
You need to tell us if your circumstances change when you are receiving a payment. For example, if:
- the person or child you care for goes into respite care or hospital
- the person or child you care for needs less care
- the child you care for stops being your dependent
- you move house
- you stop caring for the person or child
- your care situation or the level of care you provide changes because of support from DisabilityCare Australia, the national disability insurance scheme or
- you or the person you care for goes on a holiday outside Australia or leaves Australia permanently
If you do not tell us about the changes within 14 days your payment may be affected. You may be overpaid benefits and you will probably have to pay the money back.
If you deliberately do not tell us about changes, you could be charged with fraud, and a recovery fee may be imposed.
Taking a break from caring
Up to 63 days per calendar year can be taken for respite without affecting your payment. These days may be used for any purpose, including formal respite care such as community, in-home, or residential respite, or informal respite that is provided by a friend or family member.
If the child under 16 years goes into hospital
You can continue to receive Carer Allowance if the child you are caring for goes into hospital, as long as you continue to provide care for them while they are in hospital and you intend to resume caring for them when they return home. It is important that you tell us if this occurs.
We will contact you after your child has been in hospital for a continuous period of 12 weeks to review your circumstances.
If the person 16 years or over goes into hospital
You can continue to be paid Carer Allowance if the person you are caring for goes into hospital for up to 63 days per calendar year as long as you continue to provide care for them and intend to continue caring for them after the hospital stay. The hospitalisation period is in addition to the standard 63 day allowable break from caring.
Medical reviews while receiving Carer Allowance
Carer Allowance is reviewed to confirm you are continuing to provide care and whether there are any changes to the care situation or the care receiver’s medical condition. A medical review of the care receiver may also be required.
Child care receivers under 16
A child you care for may be required to have a medical review on reaching these developmental milestones:
- 4 years and 8 months
- 10 years
- 13 years
If the child’s disability or medical condition is on the list of recognised disabilities, they will not have milestone reviews.
Adult care receivers
An adult you care for may be required to have a medical review every 2 years.
Payments paid while outside Australia
To get your payment while outside Australia you must continue to meet the qualification rules for that payment.
Someone to deal with us on your behalf
If you would prefer to have someone else handle your business with us, you can authorise a person or an organisation to deal with us on your behalf.
Services and programs available for carers
If you are caring for someone who is ill, injured or has a disability, there are a number of other Australian Government services and programs.
Commonwealth Respite and Carelink Centres provide a single point of contact for the general public, service providers, and health professionals for information on community, aged and disability services and carer support.
Freecall 1800 052 222 or call 1800 059 059 for emergency respite support outside of standard business hours.
Special Disability Trusts help immediate family members of people with severe disabilities make a private financial provision, for the person's future care and accommodation needs.
Carers Australia is the national peak body for carers and represents the needs and interests of carers at the national level. The members of Carers Australia comprise of the 8 state and territory Carers Associations. You can contact them on Freecall 1800 242 636.