If you have an injury or illness that is the subject of a compensation claim, payments and benefits you receive from Centrelink may be affected. To work out how a proposed lump-sum or continuing compensation payment may affect your Centrelink payments you or your legal adviser should access the Online Compensation Estimator.
The compensation estimator assists customers and their legal advisers to estimate the impact of a pending compensation claim.
Call a Compensation Recovery Team
If, after checking the online estimator, you have further questions you can contact the Compensation Recovery Team in your state.
Centrelink Compensation Recovery Teams are located around the country.
They can answer questions about:
- how a proposed lump-sum or continuing compensation payment may affect your Centrelink payments
- whether you need to repay any money to us as a result of receiving a compensation payment
- whether your compensation payment will stop you from receiving future Centrelink payments and, if so, the period in which this applies
You can call a Centrelink Compensation Recovery Team on the numbers below.
|NSW and ACT||All areas||02 9208 2001||1300 788 118|
|VIC and TAS||All areas||03 9201 9119||1300 788 118|
|QLD||All areas||1800 777 653||1300 788 118|
|SA and NT||All areas||1800 633 002||1300 788 118|
|WA||All areas||08 9464 2632||1300 788 118|
Under social-security law, compensation is defined as any payment for personal injury, illness, or disease that replaces lost income or earning capacity. This includes payments from within Australia or from overseas and applies to periodical payments as well as to lump sums.
Compensation can be paid for a work-related illness, injuries from a car accident, injuries caused by slips and trips, or any other injury that is due to the negligence or fault of another person. Payments under a sickness or accident policy that are reduced (offset) because you received payments from us also count as compensation.
Compensation affects your Centrelink payments
Because Centrelink payments are calculated on your income, receiving a compensation payment may reduce or prevent you from receiving Centrelink payments. If you or your partner are receiving Centrelink payments a compensation claim could affect the amount you or your partner are entitled to receive.
Most Centrelink payments are affected by compensation. This includes a range of other payments made to people getting income support. Depending on your circumstances, past payments may also need to be repaid.
Download the compensation and damages form
Download the Compensation and damages form (MOD C) if you are getting, are about to get, or have already got a compensation payment. This form is used to calculate your rate of payment or to review your entitlement.
Compensation review and appeal rights
If you think a decision we made is wrong, you have the right to ask us to look at it again. This will not cost you anything and is easy to do. Read more about reviews and appeals.
Compensation information for legal advisers and insurers
Solicitors and insurers can find more information on compensation, including forms, publications and legislation links.