- use approved or registered child care
- be responsible for paying the child care fees
- have immunised your child
Express Plus Centrelink mobile apps
Express Plus Centrelink mobile apps offers you a simple, fast, mobile way to do your Centrelink business on the go using your mobile device.
Eligibility & payment rates
Eligibility for Child Care Benefit
To be eligible you need to meet all of the following:
- use approved or registered child care
- you are responsible for paying the child care fees for your child
- your child is immunised, on an immunisation catch up schedule, or is exempt from the immunisation requirements
- meet the residency requirements
To receive more than a zero rate of Child Care Benefit you must meet the income test.
Other factors can affect your Child Care Benefit, including:
- your child starting school
- changes in income
- if you enter into a salary sacrifice arrangement with your employer in which some or all of your child care fees are paid for you
- one of your children no longer using care
- you or your partner no longer meeting the Work, Training, Study test
- participation in work, training or study related commitments
Approved care for Child Care Benefit
Child Care Benefit approved child care services have Australian Government approval to pass on the Child Care Benefit for approved care to families as a reduction in their child care fees. This means you pay less money out of your own pocket. Approved child care can include:
- long day care
- family day care
- outside school hours care
- vacation care
- in-home care
- occasional care
It does not include care provided for schooling once your child commences the recognised primary level of school for each state. To find out whether your child care service is approved for Child Care Benefit, ask your child care service or go to the mychild website.
If you use approved child care, you can receive:
- up to 24 hours per child per week, available to all eligible families, or
- up to 50 hours per child per week if:
- you or your partner are a grandparent with primary care of a grandchild
- you and your partner are working, looking for work, training, or studying for at least 15 hours per week or 30 hours per fortnight, or
- you and your partner have an exemption from that requirement
More than 50 hours per week is available to families in certain circumstances who need extra assistance.
How to find an approved child care service
The mychild website provides information to help you choose a child care service that meets your needs.
You can also find information about Child Care Benefit approved child care services all over Australia by calling the Child Care Access Hotline on FreecallTM 1800 670 305 TTY Service FreecallTM 1800 639 327 between 8 am and 6 pm nationally Monday to Friday.
Registered care for Child Care Benefit
Registered child care is care provided by individuals who are registered as carers with us. It can include care provided by grandparents, relatives, friends, neighbours or nannies. In some cases, it can also include care provided by individuals in private preschools, kindergartens and some outside school hour services including before and after school care, vacation care and holiday programs.
It does not include care provided for schooling once your child commences the recognised primary level of school for each state.
Child Care Benefit for registered care is paid at a standard hourly rate for up to 50 hours per child per week if:
- you and your partner are working, looking for work, training, or studying at some time in the week that care is provided or
- you and your partner have an exemption from that requirement
To claim for registered care you need to download the claim form and lodge with receipts within 12 months of the care being provided.
Payment rates for Child Care Benefit
These rates are adjusted on 1 July each year, in line with the Consumer Price Index. This means that the rates are different for each financial year.
The payment is either paid to the child care service that cares for your child or paid to you directly.
You may be able to receive a higher payment if you are a grandparent or if your family has special circumstances. Grandparent Child Care Benefit and Special Child Care Benefit have additional eligibility requirements.
The following payment rates for 2014-15 are a guide only.
At the end of each financial year, your benefit is balanced against your actual annual family income when you and your partner lodge your tax returns.
The following example shows how Child Care Benefit and Child Care Rebate may benefit you when your Child Care Rebate is paid fortnightly.
|Child care fee your service charges||$1,000.00|
|Child Care Benefit entitlement||-$300.00|
|Equals out of pocket expenses||$700.00|
|Less total of the following|
|Child Care Rebate – 50% out of pocket expenses||$350.00|
|15% of the Child Care Rebate as a withholding||-$52.50|
|Total Child Care Rebate fee reduction||$297.50||-$297.50|
|The amount of child care you pay to your service||$402.50|
The current approved care rate for a non-school aged child is $4.10 per hour, or $205.00 per week.
Payment rates for school aged children are 85% of the non-school aged rate.
Depending on your circumstances you may be entitled to a different rate than stated. For example your income amount, what type of child care service you use and the number of hours.
You can get up to 24 hours of care per child per week, unless you and your partner meet the Work, Training, Study test for Child Care Benefit. If you meet the test, or are exempt from it, you can get up to 50 hours of care per child per week.
You can use the Child Care Online Estimator to calculate an entitlement based on your circumstances.
The current registered care rate for a non-school aged child in up to 50 hours of care per week is $0.684 per hour, or $34.20 per child per week.
Payment rates for school aged children are 85% of the non-school aged rate.
You are paid Child Care Benefit for registered child care directly if you lodge a claim and provide your child care receipts to us.
Payment options for Child Care Benefit
You can choose how your Child Care Benefit can be paid.
Primary school levels for Child Care Benefit
Child Care Benefit is not paid for care provided for schooling once your child commences the recognised primary school level of schooling for each state.
Recognised primary school levels for each state and territory
|State/Territory||Recognised primary Level||Not recognised as primary Level|
|New South Wales||Kindergarten||Years 1–6||Preschool|
|South Australia||Reception||Years 1–7||Kindergarten|
|Western Australia||Pre-primary||Years 1–7||Kindergarten|
|Northern Territory||Transition||Years 1–6||Preschool|
|Australian Capital Territory||Kindergarten||Years 1–6||Preschool|
Income test for Child Care Benefit
Whether you need an income test depends on the type of care your child is in.
To receive Child Care Benefit for approved care, you need to be both eligible and meet an income test. You do not have to meet an assets test. Even though you may not receive any benefit due to your income, you may still be eligible for Child Care Rebate.
To have your eligibility for the Child Care Rebate assessed, you need to lodge a claim for Child Care Benefit for approved care. The amount of benefit you can get for approved care depends on your annual family income. If you receive the benefit as reduced fees through the year, we work out your fee reduction based on your estimate of your annual family income. At the end of the year we balance your family assistance payments, therefore you need to tell us about any changes to your income. Remember you can update or advise your family income estimate using your myGov Centrelink online account.
The maximum rate is payable for actual annual family income under $42,997 or for families receiving income support.
You will not be entitled to any Child Care Benefit for approved care if your income is more than these thresholds:
|Number of children attending approved child care||Income limits before your payment reduces to $0|
|3 or more||$175,041 plus $33,106 for each child after the third|
To qualify for Child Care Benefit for registered care, you do not have to meet an income or assets test.
If you want to be a registered carer you can apply with us. Becoming a registered carer will allow families you provide child care to, to claim Child Care Benefit.
Adjusted taxable income
Your adjusted taxable income will be used to assess entitlement for some payments, support and benefits.
Immunisation requirements for Child Care Benefit
Your children must meet immunisation requirements if they are under the age of 7. You must be able to show to us that:
- your child’s immunisation is up to date
- your child is on a catch-up immunisation schedule
- you have an approved exemption from the immunisation requirements for your child
Read more about immunising your children.
Residence requirements for Child Care Benefit
To be eligible for Child Care Benefit you must satisfy residence requirements. You, or your partner, must be living in Australia and:
- have Australian citizenship, or
- hold a permanent visa, or
- hold a special category visa, or
- hold a certain temporary visa type for example a partner provisional, interdependency or temporary protection visa
Alternatively to the general residence requirements set out above, you may meet residence requirements for Child Care Benefit if you are:
- a student, or your partner is a student, from overseas sponsored by the Australian Government to undertake a course of study in Australia, or
- suffering temporary hardship or special circumstances exist
You must meet the residence requirements on the day you lodge your claim.
You or your partner must continue to meet the above residence requirements for as long as you get this payment.
Grandparent Child Care Benefit
If you are a grandparent with primary care of your grandchild, you may be able to get extra help with child care fees.
Grandparent Child Care Benefit covers the full cost of approved child care for up to 50 hours per child per week. It is paid directly to your child care service.
You may be able to get this benefit if you or your partner:
- are the biological, adoptive or step grandparent of the child
- have primary care of a grandchild. This means you are the person who is most responsible for meeting the child’s daily care needs, and
- receive one of the following income support payments:
- Age Pension
- Austudy payment
- Bereavement Allowance
- Carer Payment
- Disability Support Pension, including Disability Support Pension Blind
- Income Support Supplement
- Newstart Allowance
- Parenting Payment Partnered
- Parenting Payment Single
- Partner Allowance
- a Service Pension
- Sickness Allowance
- Special Benefit
- Widow Allowance
- Widow B Pension
- Wife Pension
- Youth Allowance
Great grandparents and current and former partners of grandparents are also eligible.
To get this benefit, you must first claim and be eligible for Child Care Benefit.
Grandparent advisers are in selected states to support grandparents with full time caring responsibility for their grandchildren.
Special Child Care Benefit
Special Child Care Benefit can help cover the cost of child care, up to and including the total fee charged by your child care service for:
- children who are at risk of serious abuse or neglect, and that risk would be reduced if the child attended child care for longer hours, but the cost of care makes this difficult
- families experiencing hardship by helping them maintain access to child care while they adapt to their new circumstances. For example, serious short term illness, hospitalisation and short term carer responsibilities
Your child care service can approve Special Child Care Benefit for up to 13 weeks in any financial year. If you want to receive Special Child Care Benefit longer than this, we need to assess your application. Speak to your child care service for more information.
To get Special Child Care Benefit you must first claim and be eligible for Child Care Benefit.
Work, Training, Study test for Child Care Benefit
The number of hours you can receive Child Care Benefit for depends on if you and your partner meet the Work, Training, Study test.
Absences and Child Care Benefit
Your benefit can still be paid in some situations if you are charged for child care when your child is absent. These absence rules also apply to Child Care Rebate and to Jobs, Education and Training (JET) Child Care Fee Assistance.
The benefit is paid for each child for up to 42 absences per financial year from all approved child care services, not from each service, except occasional care. These absence days can be taken for any reason with no evidence required.
You can also be paid for additional absences beyond the 42 days for certain reasons. There is no limit on these days, but supporting documentation may be required. Talk to your child care service about additional absence information and any supporting document requirements.
Child Care Benefit, Child Care Rebate, and JET Child Care Fee Assistance are not paid for absences if your child uses more than 42 absence days for the financial year and does not meet the conditions for additional absences.
You can access your child's absence record or view their child care attendance online statement through your Centrelink online account.
Child Care Rebate when eligible for Child Care Benefit
Child Care Rebate assists parents and guardians who meet the Work, Training, Study test with out of pocket expenses for approved care for Child Care Benefit.
You will automatically be assessed for Child Care Rebate when you lodge a claim for Child Care Benefit for approved care.
For more information, see Child Care Rebate.
Other benefits while receiving Child Care Benefit
If you qualify for Child Care Benefit you may be entitled to other payments and benefits, such as:
Once you have read about eligibility the next steps are:
- read the conditions for claiming
- decide how you will submit your claim, online or in person
- provide supporting documentation
- submit your claim
- we will assess your claim and let you know the outcome
- decide how you will receive your payment
Managing your payment
You can do most of your Centrelink, Medicare and Child Support business using self service. Options include Express Plus mobile apps, online services or phone self service.
Change of circumstances while receiving Child Care Benefit
You need to tell us if your circumstances change when you are receiving Child Care Benefit. For example, if:
- your care arrangements change
- you or your partner’s income changes
- your personal circumstances change
- you change your address
- you do not have to lodge a tax return
- your work or study load changes
- you leave Australia
If you do not tell us about the changes within 14 days your payment may be affected. You may be overpaid benefits and you will probably have to pay the money back.
If you deliberately do not tell us about changes, you could be charged with fraud, and a recovery fee may be imposed.
Your family income estimate
Your family income estimate is used to work out how much family assistance you get. It is important to give us the most accurate family income estimate you can.
Read more about how much family assistance you get using your family income estimate.
Balancing your child care payments
At the start of each financial year we ask you to estimate your family income so that we can work out how much Child Care Benefit for approved care to pay you.
Child Care Benefit and Child Care Rebate while travelling outside Australia
Child Care Benefit and Child Care Rebate can only be paid for child care provided in Australia.
If you or your children leave Australia to live in another country, your eligibility for Child Care Benefit and Child Care Rebate will stop on departure.
If you leave Australia temporarily, you will remain eligible for Child Care Benefit and Child Care Rebate for care provided in Australia for up to 56 weeks while outside Australia.
If you hold a Partner Provisional Visa, subclass 309 or 820, or Interdependency Visa subclass 310 or 826, you will only remain eligible for Child Care Benefit and Child Care Rebate outside Australia for a negotiated period of up to 6 weeks, for the following approved reasons:
- an acute family crisis, for example to visit an immediate family member who is critically ill
- humanitarian reasons, for example to adopt a child or attend custody proceedings, or
- eligible medical treatment that is not available in Australia
If you have a Temporary Protection Visa, your entitlement to Child Care Benefit and Child Care Rebate will stop as soon as you leave Australia.
Child Care services may charge for child care when your child is absent from care, including where the child is temporarily absent from Australia.
Child Care Benefit is paid for each child for up to 42 absences per financial year from all approved child care services except occasional care. These absence days can be taken for any reason, with no evidence required. In exceptional circumstances, additional approved absences can be accessed, contact your child care service for more information.
Advising us of your travel outside Australia
You should tell us if you or your dependent children are leaving Australia and:
- will be away for longer than 6 weeks, or
- you hold a Partner Provisional or Interdependency visa and you are leaving due to an acute family crisis, for medical treatment overseas or for humanitarian reasons
Otherwise you do not need to tell us if you are leaving Australia. We will be advised automatically by Australia’s immigration department when you leave Australia and when you return.
Someone to deal with us on your behalf
If you want someone else to handle your Centrelink, Child Support or Medicare business you can authorise them to deal with us on your behalf.
Child Care Online Estimator
The estimator lets you work out child care payments you may get, based on your individual circumstances. You can work out a dollar amount for Child Care Benefit for approved care, Child Care Rebate entitlements and out of pocket child care costs. The estimator can help you make informed decisions about child care.
Use the Child Care Online Estimator
Australia's online child care portal
Find more information about different types of child care and how to get assistance on the Australian Government's mychild website.
National Quality Framework
The National Quality Framework is a national system for the regulation and quality assessment of child care and early learning services.
Read more about the National Quality Framework for Early Childhood Education and Care on the Department of Education website.
Australian Children's Education and Care Quality Authority
A regulatory authority in each state and territory regulates and assesses children’s education and care services.
Read more about State and Territory Regulatory Authorities on the Australian Children’s Education and Care Quality Authority website.
Select the options that describe your circumstances then explore a suggested list of possible Centrelink and Medicare payments and services online.
Select your state and topics of interest to find links to government and community organisation support.
- Managing your money aims to get you in control of your money to help you achieve your goals, manage on a low income and know where to go for urgent help with money
- Borrowing & credit provides information on loans, credit cards, other types of credit such as interest-free deals and rent to buy, information about credit reports and credit repair and what to do if you are having trouble with debt
- Superannuation & retirement assists you to get the most out of your super
- Investing guides you through the basic principles of investing and how to find a good financial adviser
- Scams explains how scams work, how to identify different scams and what to do if you have been scammed
- Life events & you provides information tailored to your situation including under 25s, families and over 55s
- Tools & resources provides handy tools, calculators, publications, audio files and quizzes including a budget planner, retirement planner and mobile apps