You need to know
Digital TV Switchover
The final areas to have their analog signal switched off are:
- Sydney - on 3 December 2013
- Melbourne - on 10 December 2013
- A number of remote areas including remote QLD, Torres Strait Islands, Lord Howe Island, remote NT and other remote areas in SA, VIC and NSW - on 10 December 2013
If the area you live in has not already switched to digital TV and you receive an eligible payment you may be a eligible for the Household Assistance Scheme.
To find out when you need to switch over, use the mySwitch service on the Digital Ready website.
Help to become digital ready
To keep receiving free-to-air TV after the digital switchover, you will need a TV that can receive digital signals. You can convert your current TV to digital by:
- using a set-top box or
- using a digital recording device or
- you can buy a TV with a built-in digital tuner
Visit the Digital Ready website.
The Household Assistance Scheme
The package is free-of-charge, with a maximum of one per couple including if you move house. It will be installed by a qualified government contractor and includes:
- one high definition set-top box
- the installation of the set-top box
- a demonstration of and instructions on how to use the set-top box
- 12-month in-home warranty on the set-top box and related work undertaken in your home
- 12 months’ access to a free hotline to provide technical support
If you live with someone who is not your partner, and who is receiving one of the eligible payments, he or she may also be eligible to receive assistance under the scheme, and should contact us to check his or her eligibility.
If you own your home, you may be eligible for any necessary upgrades to your cabling and antenna system, including an external antenna. The scheme also provides satellite-TV equipment in some areas that cannot receive TV from local transmitter towers.
Eligibility for the Household Assistance Scheme
You may be eligible for help if you:
- live in a household in which you or your partner is receiving the maximum rate of:
- Age Pension or
- Disability Support Pension or
- Carer Payment or
- Department of Veterans’ Affairs Service Pension or
- Department of Veterans’ Affairs Income Support Supplement and
- own a working TV and
- do not already have access to all of the standard-definition digital TV channels on any of the TVs that you own (if you can watch ABC2 or SBS TWO, then you probably have access to digital TV) and
- live in a TV-license area that is currently switching to digital TV
Before receiving the installation, you will be asked to sign an official declaration stating that you do not already have access to free-to-air digital TV on any of the TVs that you own. Please be aware that giving false or misleading information is a serious offence.
Applying for the Household Assistance Scheme
We will send a letter to people who may be eligible for the Household Assistance Scheme.
Application timeframe for the Household Assistance Scheme
The Household Assistance Scheme is available for at least nine months before and one month after the switch to digital TV in your region. To ensure you are able to receive assistance before the switch off occurs; you will need to apply as early as possible. Check mySwitch, on the Digital Ready website, for information about whether your region is open for application and when you are switching to Digital TV only.
Household Assistance Scheme information in your language
If you need information in another language about the Household Assistance Scheme, you can:
- read the Digital Switchover Household Assistance Scheme factsheet, in other languages on the Digital Ready website
- call our Multilingual Call Centre on 131 202