About the Disaster Recovery Allowance
If you or someone you know has been affected by this disaster you should contact us to check your eligibility.
The Disaster Recovery Allowance is a short term payment to assist individuals who can demonstrate their income has been affected as a direct result of a disaster.
It is payable for a maximum of 13 weeks from the date at which you have, or will have, a loss of income as a direct result of the disaster.
The Disaster Recovery Allowance is a taxable payment.
Eligibility for assistance
You are eligible for assistance if you meet all of the following criteria:
- you are 16 years of age or older and are not a dependent child
- you are an Australian resident or the holder of an eligible visa and living in Australia for the period of time you receive the allowance
- you derive an income by working in an affected area or reside in an affected area
- you have experienced a loss of income as a direct result of the disaster
- you are not receiving another income support payment or pension (such as Age Pension, Newstart Allowance, service pension from the Department of Veterans’ Affairs, or Exceptional Circumstances Income Relief Payment) for the same period the Disaster Recovery Allowance is claimed for
- your income is less than the relevant income threshold amount in the fortnight following the loss of income
Each member of a couple must qualify in their own right.
If you are aged 16-21 inclusive, your eligibility is determined on whether you are considered a ‘dependent’ child. Your income, personal circumstances and whether you are wholly or substantially dependent on anyone (i.e. an adult has legal responsibility for your day to day care/welfare and provides financial assistance) will be considered.
If you are considered ‘independent’ your maximum rate of payment will be determined by your accommodation circumstances.
You have until 22 April 2014 to make a claim for the following Local Government Areas that have been declared as affected and eligible for the purposes of Disaster Recovery Allowance:
- Blue Mountains
- Lake Macquarie
- Port Macquarie – Hastings
- Port Stephens
You have until 28 April 2014 to make a claim for the following Local Government Area:
Australian residency requirements
An Australian resident is a person who resides in Australia and is either:
- an Australian citizen
- the holder of a permanent or special category visa
Holders of the following visas may be paid DRA even though they are not Australian residents:
- 309 - Partner (Provisional);
- 309 - Spouse (Provisional);
- 310 - Interdependency (Provisional);
- 447 - (Secondary Movement Offshore Entry (Temporary)) (Class XB); and
- 451 - (Secondary Movement Relocation (Temporary)) (Class XB)
- 785 - (Temporary Protection);
- 786 - (Class UO) Temporary (Humanitarian Concern);
- 820 - Extended eligibility (partner);
- 820 - Extended eligibility (spouse); and
- 826 - Interdependency (Provisional)
The maximum rate of Disaster Recovery Allowance will be affected by the income that was earned prior to and following the disaster. If you are eligible for Disaster Recovery Allowance, the maximum rates are:
|Aged 22 or over||Maximum Rate*
|Single with dependent/s||$542.10|
|Aged 16-21||Maximum Rate*
|Single, under 18 living at home||$223.00|
|Single, 18-21 living at home||$268.20|
|Single or partnered away from home||$407.50|
|Partnered with dependent/s||$447.40|
|Single with dependent/s||$533.80|
You can choose to claim:
- call us on 180 22 66
- to speak to us in languages other than English, call 131 202
once you have claimed by phone, please download, complete and sign the Disaster Recovery Allowance New South Wales bushfires - October 2013 self-declaration form and return it to us via any of the options below
In person, by post, or by fax
- read the Disaster Recovery Allowance (DRA) New South Wales bushfires - October 2013 fact sheet
- download the Disaster Recovery Allowance (DRA) New South Wales bushfires - October 2013 claim form
- complete and sign the claim form and
- take the claim form and any other documents you were asked to provide to your nearest Centrelink or Medicare Service Centre or Agent, or
- post to:
Emergency Processing Centre
Reply Paid 7815
- you can also fax your form to 1300 727 760. Please ensure any accompanying documentation is clearly identified with your name.
Your personal information is protected by law, including the Privacy Act 1988, and is collected by the department for the assessment and administration of payments and services. This information is required to process your claim. Read more about how we manage your privacy and personal information.
Reporting requirements and the information you need to provide
If you are eligible for Disaster Recovery Allowance you will be required to report your income and any changes in order to receive your payment.
Before you can get paid, you may need to show us one document showing Proof of Birth or Proof of Arrival in Australia, or, any other approved documents that add up to the value of 50 points, for example, driver’s licence (40 points), bank card/statement (40 points), Medicare card (20 points).
You will also need to provide evidence supporting the claimed loss of income. For example:
- pay slips from an employer
- bank statements showing previous bank deposits from an employer
- a letter from the employer
- BAS statements
- income tax returns, or
- other account documents identifying cash flow
If you cannot provide this immediately, you should lodge a claim without delay. If you have difficulty obtaining this information, please contact us on 180 22 66.