- aged 16 or more
- cannot use public transport without substantial assistance because of a disability, illness, or injury
- need to travel to and from your home to look for work, do paid or voluntary work, or participate in study or training
Eligibility & payment rates
Eligibility for Mobility Allowance
You may be eligible for Mobility Allowance
Payment rates for Mobility Allowance
Mobility Allowance payment rates are reviewed annually and updated on 1 January each year. Mobility Allowance payments are not taxed.
|Type of rate||Payment rate per fortnight|
Income and assets tests for Mobility Allowance
You do not have to meet income or assets tests to qualify for Mobility Allowance.
Residence requirements for Mobility Allowance
To be eligible for Mobility Allowance you must satisfy residence requirements. You must:
- be an Australian resident
- be physically present in Australia on the day you lodge your claim, and
- continue to meet the residence requirements for as long as you get this payment
Newly arrived residents generally have a 104 week waiting period, with some exemptions.
Other benefits while receiving Mobility Allowance
If you qualify for Mobility Allowance, you may be entitled to other payments and services, such as:
You may be entitled to a Health Care Card while you are receiving Mobility Allowance.
Once you have read about eligibility the next steps are:
- read the conditions for claiming
- register an intent to claim
- complete your forms
- provide the supporting documentation
- submit your claim
- we will assess your claim and let you know the outcome
Managing your payment
Change of circumstances while receiving Mobility Allowance
It is important that you tell us if your circumstances change. Keeping us up-to-date means we can accurately assess your circumstances. For example if:
- your personal circumstances change
- bank details
- you change your address or phone number
- you start or finish studying or working
- your work or study load changes
- you stop looking for work through your employment services provider
- you leave Australia
If you do not tell us about the changes within 14 days your payment may be affected. You may be overpaid benefits and you will probably have to pay the money back.
If you deliberately do not tell us about changes, you could be charged with fraud. A recovery fee may be imposed if you give us incorrect information about your employment income.
Advance payment options
You may be eligible to receive part of your Centrelink payment in advance. Accessing an advance payment depends on the type of payment you receive, how long you have been receiving it and the amount that you receive.
Mobility Allowance while travelling outside Australia
If you leave Australia to live in another country, your payment will stop on departure.
If you leave Australia temporarily, you can continue to be paid for up to 6 weeks, as long as you continue to meet your activity test requirements.
Advising us of your travel outside Australia
You should tell us if you are leaving Australia and:
- you will be away for longer than 6 weeks, or
- you will cease meeting your activity test requirements within 6 weeks of your departure
Otherwise you do not need to tell us if you are leaving Australia. We will be advised automatically by Australia's immigration department when you leave Australia and when you return.
Someone to deal with us on your behalf
If you would prefer to have someone else handle your business with us, you can authorise a person or an organisation to deal with us on your behalf.
Information you need to know about your claim for Mobility Allowance
Read the Information you need to know about your claim for Mobility Allowance booklet before you start your claim.
Select the options that describe your circumstances then explore a suggested list of possible Centrelink and Medicare payments and services online.
Select your state and topics of interest to find links to government and community organisation support.