Centrelink and Medicare Express Plus mobile apps

Families, job seekers, students, and seniors can do some of their business with us on their mobile device.

Express Plus Medicare

With Express Plus Medicare you can use your mobile device to:

  • view your Medicare claim history
  • view your profile and update your address and contact details
  • view and update your bank account details
  • request a duplicate or replacement card
  • claim Medicare benefits
  • view Medicare Safety Net balance
  • view your Medicare Benefit Tax Statement and Child Immunisation History Statement
  • view and access documents saved in the Vault
  • find your nearest service centre

Express Plus Medicare is available on Apple and Android devices™.

To get started:

  1. create a myGov account at my.gov.au
  2. then link your Medicare account
  3. you can also link Centrelink and Child Support services and your eHealth record

Express Plus Centrelink mobile apps

Watch the video about Express Plus for Centrelink

A new Express Plus Centrelink mobile app is available for Apple devices with iOS7+ installed. It combines the functions and tools that you used on your previous app along with a new design and additional functions. The Express Plus Centrelink mobile app for Android is coming soon. If you use an Android device or have not downloaded iOS7+ to your Apple device, then you can continue to use the existing Express Plus mobile apps.

To use Express Plus apps, you need to be registered for a Centrelink online account (Level 3 access). You can use your mobile device to:

  • update your contact details
  • subscribe to and view online letters
  • view payments and transaction history, and
  • capture and upload documents

Depending on your personal circumstances, you can use the mobile apps to do other activities. For example, if you:

  • receive Family Tax Benefit, you can use an Express Plus Centrelink mobile app to view, estimate and update your family income estimate
  • receive ABSTUDY, Austudy, Newstart Allowance, Parenting Payment or Youth Allowance, you can use an Express Plus Centrelink mobile app to report your income or update your participation or study details
  • are income managed or use a BasicsCard, you can use an Express Plus Centrelink mobile app to manage your own money, see your available balances, view details about recent transactions on your BasicsCard and much more

Digital Wallet

A Digital Wallet allows you to access your concession cards using your smart device. To access real time concession entitlements on your Digital Wallet, you need to download the latest version of the app and use the side menu.

By swiping vertically, you will be able to display both the front and back of your card. If you have more than 1 concession card, you can swipe horizontally to access the card you need.

If your concession card is no longer active, EXPIRED will appear across the card and will be displayed for 28 days before it’s no longer available through your app. This will give you time to reapply if necessary.

There may be circumstances where you should continue to use your physical card. If your Digital Wallet is not accepted by a concession provider, please contact us with their details by email mobile.app@humanservices.gov.au

Read more about our concession and health care cards.

Report your employment income in languages other than English

Use Express Plus Lite to report your employment income in:

  • Arabic
  • Chinese, and
  • Vietnamese

For more information on the Express Plus Lite mobile app in these languages go to Information in your Language.

Download an Express Plus mobile app

You can download an Express Plus mobile app from the App Store and Google Play™.

Download an Express Plus mobile app from the App Store

Download an Express Plus mobile app from Google Play

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Help using Express Plus mobile apps

If you have trouble using the mobile apps you can refer to Express Plus mobile apps for Centrelink and Express Plus for Medicare troubleshooting guides for help using your Express Plus mobile app. You can also watch the 'how to' videos for step by step instructions.