Medicare online accounts
Medicare online accounts is an easy way to view, update and get information. Register or logon to Medicare online accounts (a Medicare card is required).
You need to know
Eligibility for Medicare Card
Everyone who lives in Australia—except Norfolk Island residents—is eligible for a Medicare card. A New Zealand citizen who is living in Australia may also enrol if they provide the required documentation.
New arrivals and visitors to Australia
If you are a new arrival or visitor to Australia, find out about Medicare and if you are eligible in our translated information kit or visitor information sheets.
Enrol for Medicare
To enrol for Medicare you need to fill out a Medicare Enrolment Application form. When you are enrolled, we will send you a card. Forms are also available from your local DHS Service Centre.
When you enrol, you need to show us original or certified copies of documents, such as your birth certificate or passport, to prove you are eligible. If you aren’t sure, please call us to check what documents you need.
To enrol a newborn baby, the hospital can help you fill out a form to send us and your child will also be registered on the Australian Childhood Immunisation Register.
Aboriginal and Torres Strait Islanders
You can enrol and keep your details up-to-date by filling out the Aboriginal and Torres Strait Islander Medicare enrolment and amendment form.
You do not have to identify yourself as an Indigenous Australian. The information you give us is confidential. For more information, read about the Voluntary Indigenous Identifier.
If you need help filling out the form or have any questions, call the Aboriginal and Torres Strait Island Access Line on 1800 556 955 or visit your local DHS Service Centre.
Get your own Medicare card at age 15
If you are aged 15 or older, you can have your own Medicare card.
To transfer to your own Medicare card, you need to visit a DHS Service Centre with identification and fill out a Medicare Copy/Transfer Application form.
Note: if a parent wants to do this for their young person, both the young person and the parent will need to complete the Medicare Copy/Transfer Application form.
Add a newborn to your Medicare card
To add a newborn baby (up to and including 52 weeks of age) to your Medicare card you will need to complete a Newborn Child Claim for Family Assistance and Medicare form. This form is included in the information pack given to parents after the birth of their child, either in hospital or from a registered midwife for a home birth.
You can lodge the completed form at your local DHS Service Centre or by mail in the reply-paid envelope included in the pack.
If you don't have a Newborn Child Claim for Family Assistance and Medicare form, or your child is over 52 weeks of age you need to fill out a Medicare Enrolment Application form and provide an identification document such as a birth certificate.
The form and identity document can be lodged in person at your local DHS Service Centre.
Where the newborn baby was born overseas or to obtain information relating to other acceptable identification documents, please contact the Department of Human Services on 132 011.
If you’ve adopted a child from overseas, you must determine their eligibility for Medicare before enrolling them. Read more about Medicare enrolment for children adopted from overseas.
Add your partner to your Medicare card
To add your partner to your Medicare card you will need to visit your local DHS Service Centre and complete a Copy/Transfer Application form.
If you can’t get to a Service Centre, you can post your completed form to:
Department of Human Services
GPO Box 9822
in your capital city.
The form must be signed by the Medicare cardholder and the person being transferred. The Medicare cardholder must provide proof of identity, such as a passport or driver's licence.
Copy/Transfer Application forms are also available from your local Service Centre, or you can ask for the form to be sent to you by calling 132 011.
Transferring people between Medicare cards
Adding a newborn, copying children from one Medicare card to another and transferring people from one Medicare card to another must be done in person at your local DHS Service Centre.
Using your Medicare card
There are many uses for a Medicare card including visiting a doctor.
Updating your personal details on a Medicare Card
Changes to your Medicare card details must be done in person at your local Medicare Service Centre.
Lost or stolen Medicare cards
If your Medicare card is lost or stolen you can ask for a replacement card
Duplicate Medicare cards
A duplicate card is a copy of your current Medicare card showing the same details. Duplicate cards are created when more than one family member needs their own card. Only 2 Medicare cards with the same details can be issued at one time - an original and a duplicate.
You can ask for a duplicate card by:
- calling 132 011
- visiting your local Medicare Service Centre (a form is not required)
- sending a request to the Department of Human Services, GPO Box 9822 in your capital city (a form is not required). You need to attach a certified copy of identification such as your driver's licence
- using Medicare online accounts. If you're not already registered for online accounts, register now.
Expired Medicare cards
If your Medicare card has recently expired you can ask for a replacement card.