Concession and health care cards
Payments & services
Types of concession and health care cards
The type of concession or health care card you can claim will depend on:
- the type of income support payment you receive
- your age
- whether you have dependants
- other requirements
There are different types of concession and health care cards. Each card has its own eligibility requirements and concessions:
- Commonwealth Seniors Health Card
- Ex-Carer Allowance (Child) Health Care Card
- Foster Child Health Care Card
- Health Care Card
- Low Income Health Care Card
- Medicare Card
- Pensioner Concession Card
Download a copy of A guide to concession cards booklet.
Benefits and concessions
Having a concession or health care card gives you access to cheaper health care services and less expensive medicines. For example, Pharmaceutical Benefits Scheme (PBS) medicines will be cheaper, or free, once you reach the PBS Safety Net threshold.
Your partner and children may also be covered by the card if it relates to an income support payment.
If you have a Low Income Health Care Card your children may also be covered by the card.
In addition to Medicare services, concession cards can give you, your partner and dependants other concessions from state and local government authorities and private businesses.
Digital concession cards
A digital concession card is available for eligible customers using the Digital Wallet on their Centrelink Express Plus mobile app.
There may be circumstances where you should continue to use your physical card, but a digital concession card allows you to present your concession card using your smart device.
Read more about the Digital wallet and Centrelink Express plus apps.
Choosing not to show your card
If you choose not to show your Medicare or concession card to the pharmacist, you may have to pay the full price for your PBS medicine.
If this happens, ask your pharmacist for an official PBS refund receipt (not just a regular docket). You must then complete and submit a PBS patient claim for refund form. The refund you get may not cover the full amount you paid for your medicine.
There are rules about using your concession and health care card outside of Australia.
If you lose your concession or health care card, contact us and we will send you a new one.
If you need a card urgently, you can get a temporary concession card at any Service Centre.