Payments & services
Ongoing assistance is available for eligible households through a number of different payments.
If you receive an income support payment or Family Tax Benefit, the Energy Supplement will be paid automatically with your regular payment - you don't need to contact us.
The amount of your Energy Supplement depends on your circumstances and the payment you receive.
Read more about the Energy Supplement
Clean Energy Advance
The Clean Energy Advance was a tax free payment, paid automatically as a lump sum to eligible pensioners, other income support recipients, families receiving Family Tax Benefit and Seniors Supplement recipients.
Read more about the Clean Energy Advance
Essential Medical Equipment Payment
The Essential Medical Equipment Payment is an annual $147 payment to people who experience increases in home energy costs from the use of essential medical equipment to manage their disability or medical condition.
Read more about the Essential Medical Equipment Payment
Low Income Supplement
The Low Income Supplement is a $300 payment which can be claimed annually. You may be eligible for the Low Income Supplement if, for the previous financial year you did not receive a pension or benefit from the Australian Government for more than 39 weeks.
Read more about the Low Income Supplement
Low Income Family Supplement
The Low Income Family Supplement is a $300 payment which can be claimed annually. You may be eligible for the Low Income Family Supplement if, in the previous financial year you or your partner received Family Tax Benefit for 39 weeks or more.
Read more about the Low Income Family Supplement
Single Income Family Supplement
The Single Income Family Supplement is a payment of up to $300 for families with at least one dependent child and with one primary earner whose income is between $68,000 and $150,000. If there is a secondary income earner in the family, their income needs to be below $18,000.
Read more about the Single Income Family Supplement
From 1 July 2012, the tax free threshold was raised from $6000 to $18,200. Many Australians with taxable incomes up to $80,000 received a tax cut.
Read more about the tripling of the tax free threshold.
For more information visit the Australian Taxation Office website.
Other government and community support services
There are a range of government and community organisations that provide support services and useful information you may find helpful.
The MoneySmart website has information to help you make the most of your money. Visit the Budget planner section on the Moneysmart website.