Looking for work
Payments & services
If you are looking for work, have recently lost your job, or are at risk of losing your job, there are payments and services to support you.
Payments when looking for work
Newstart Allowance provides financial help if you are looking for work. It supports you while you do activities that may increase your chances of finding a job, such as studying or training. The amount of Newstart Allowance you are paid depends on your situation and waiting periods may apply.
Youth Allowance provides financial help for young people who are studying full-time, undertaking a full-time Australian apprenticeship, training, looking for work or sick.
If you pay or receive child support you should make sure we know about your change of situation. Changes to your circumstances may affect the amount of child support you pay or receive. You can update your child support arrangement by calling 131 272 or using Child Support online accounts. Read more about changes that affect your child support.
Support to help find work
Changes to Job Services Australia from 1 July 2015
From 1 July 2015, new employment services called jobactive replaces Job Services Australia.
From mid-April, you will receive a letter or SMS from the Department of Employment. It will tell you about the changes and what you need to do.
If you have any questions, speak to your current employment provider, go to Australian JobSearch website or call the Department of Employment’s customer service line on 1300 854 414.
Other government and community support services
There are a range of other organisations that provide support services and useful information you may find helpful.
The MoneySmart website has information to help you make the most of your money. Visit the Losing your job section on the MoneySmart website.
If you are experiencing depression, anxiety or stress, you may find it helpful to talk to somebody about your mental health situation.
Australian Apprenticeships provides information and resources about Australian apprenticeships and the support available.
beyondblue is an independent, not-for-profit organisation working to address issues associated with depression, anxiety and related mental health disorders in Australia.
JobAccess offers help and workplace solutions for people with a disability looking for work and their employers.
JobSearch is a free online jobs website with job vacancies advertised across all industries and regions within Australia.
myfuture is Australia's national career information and exploration service, helping people to make career decisions, plan career pathways and manage work transitions.