Rural and remote locations
A range of options are available to those living in rural or remote areas that make it easier to access government services, payments and support.
On this page:
Who does this information apply to?
People who do not have easy access to government services because they live in a geographically isolated area of Australia.
Accessing services in a rural or remote location
If you live in a rural or regional part of Australia, you can do a lot of your business without having to visit an office in person.
Options for accessing services include the Centrelink Rural Call Centres, as well as Agents and Access Points. These options can help you do things like access information, lodge claims and report information.
Online services provides an additional way to access a number of services, such as viewing and updating personal details, locating information and, in some instances, lodging claims.
Australian Government Mobile Offices travel to rural and remote communities, including drought affected and areas declared to be Exceptional Circumstances to assist with information and access to government services.
More information
Centrelink website
- Agents and access points
- Rural services
- Centrelink Online Services
- Australian Government Mobile Offices
Medicare website
Child Support website
Financial support
Specific payments and services are available for some farmers who are dealing with the impacts of climate change or need extra assistance with their farm business. This includes the Climate Change Adjustment Program or the Exceptional Circumstances Exit Package.
More information
- Centrelink website - Self-employed or farmer