Our Purpose
The Department of Human Services was created on 26 October 2004 to achieve improved governance, clearer accountability and better performance in government service delivery.
We are committed to achieving best value for money in service delivery while emphasising innovation and continuous improvement, and to working across service delivery agencies and government as a whole to achieve these objectives.
The Department works with policy departments to influence the development of policy that incorporates sound and innovative service delivery.
We also provide leadership at a whole-of-government level so that service delivery implementation issues are taken into account in policy design and decision-making.
The Department:
- directs, coordinates and brokers improvements to service delivery and provides policy advice on service delivery matters to government;
- through the Child Support Program, ensures that children of separated parents receive financial support from both parents; and
- through CRS Australia, assists people with an injury or a disability to get a job or return to work by providing individualised vocational rehabilitation, and helping employers to keep their workplaces safe.

