The department: Role and outcome
The department’s role is to improve the delivery of social and health-related services to the Australian people.
We do this by leading and coordinating improvements to services, encouraging a strong customer focus and supporting it through better targeted communication and sensible use of new technologies.
Working with other departments in a whole-of-government approach, we ensure that ‘how a service is delivered’ is considered when new policies are planned.
The department’s planned outcome is:
Effective and efficient delivery of social and health-related services, including financial assistance, to the Australian community.