Overview: The agencies
Human Services comprises the following entities.
The Department of Human Services consists of the core department, the Child Support Agency and CRS Australia.
The core department is
small but strategic. Its task is to direct, coordinate and broker improvements
to service delivery.
The Child
Support Agency (CSA) ensures that children of separated parents receive financial support from
both parents.
CRS Australia assists
people with an injury or a disability to get a job or return to work by
providing individualised vocational rehabilitation, and helps employers
to keep their workplaces safe.
Centrelink is a statutory authority that delivers a range of government payments and services to Australians, including retirees, families, carers, parents, people with disabilities, Indigenous people, and people from diverse cultural and linguistic backgrounds, and provides services at times of major change.
The Health Insurance Commission is a statutory authority that improves the health of Australians through efficient services and payments, such as Medicare, the Pharmaceutical Benefits Scheme, the Australian Childhood Immunisation Register and the Australian Organ Donor Register.
Australian Hearing Services, a statutory authority that operates as Australian Hearing, is the nation’s hearing specialist. It helps people manage their hearing impairment to improve their quality of life, and is a world leader in research and development through its research arm, the National Acoustic Laboratories.
HSA Group is a government business enterprise delivering expertise and experience in medical advisory, assessment and health screening services.

