Overview: How we report our performance
Section contents:
- Core Department
- Child Support Agency
- CRS Australia
- Centrelink
- Health Insurance Commission
- Australian Hearing
- Health Services Australia
The agencies that make up Human Services report according to different legislative requirements. Detailed information about the activities and responsibilities of the agencies may be obtained from each agency’s website or in the case of Australian Hearing, Health Services Australia, Centrelink and the Health Insurance Commission from their separate and detailed Annual Reports.
The core department, the Child Support Agency and CRS Australia report under the Financial Management and Accountability Act 1997. This annual report includes their individual and consolidated financial statements. Aspects of corporate governance that apply to all three sections are reported together.
Core department
The core department also reports here on its performance, corporate governance matters specific to it, and other matters required by legislation. Because the department is new, it was not covered by a Portfolio Budget Statement in 2004–05; it therefore reports against its 2004–05 Portfolio Additional Estimates Statements (PAES).
www.humanservices.gov.au—1300 55 44 79
Child Support Agency
CSA reports here on its performance, corporate governance matters specific to it and other matters required by legislation. It reports against the DHS 2004–05 PAES, and the challenges identified in the Child Support Agency Business Plan 2004–2005.
www.csa.gov.au—131 272
CRS Australia
CRS Australia reports here on corporate governance, and on aspects of its performance described in the DHS 2004–05 Portfolio Additional Estimates Statements. CRS Australia reports on other aspects of its performance in the Annual Report of the Department of Employment and Workplace Relations, which is available on that department’s website (www.dewr.gov.au).
www.crsaustralia.gov.au—1800 624 824
Centrelink
Centrelink, as an agency formed under the Financial Management and Accountability Act 1997 and the Commonwealth Services Delivery Agency Act 1997, provides its own Annual Report covering corporate governance, performance and other matters required by legislation. The key instrument for measuring and reporting on Centrelink’s operational performance is through its Balanced Scorecard. The Scorecard includes both internally focused measures and measures negotiated with purchasing departments, as identified in their respective 2004–05 Portfolio Budget Statements and Portfolio Additional Estimates Statements. Centrelink also reports against the DHS 2004–05 PAES.
www.centrelink.gov.au—1800 050 004
Health Insurance Commission
The HIC, as a statutory authority, provides its own Annual Report under the Commonwealth Authorities and Companies Act 1997 and the Health Insurance Commission Act 1973, covering corporate governance, performance and other matters required by legislation. It reports against measures identified in the 2004–05 Portfolio Budget Statements for the Department of Health and Ageing (available on that department’s website—www.health.gov.au) and the Department of Veterans’ Affairs (available on that department’s website—www.dva.gov.au). It also reports against the DHS 2004–05 PAES.
www.hic.gov.au—132 011
Please note that on 1 October 2005 HIC changed to Medicare Australia. The new website address is www.medicareaustralia.gov.au
Australian Hearing
Australian Hearing publishes its own Annual Report under the Commonwealth Authorities and Companies Act 1997 and the Australian Hearing Services Act 1991.
www.hearing.com.au—131 797
Health Services Australia
Health Services Australia publishes its own Annual Report under the Commonwealth Authorities and Companies Act 1997.
www.healthoz.com.au—1300 361 046