Annual Report 2005–06
Output 3 - CRS Australia: Highlights
During 2005–06 CRS Australia:
- placed 12,269 job seekers in employment of which 10,156 found continuing employment. This is the first year CRS Australia has exceeded 10,000 job seekers in continuing employment. Of the 10,156 job seekers who achieved 13 weeks of continuous employment, 84 per cent were still employed after 26 weeks representing an excellent conversion rate for this target group
- provided services to 43,945 Department of Employment and Workplace Relations (DEWR) job seekers, exceeding the Memorandum of Understanding (MOU) requirements for new job seekers by 10 per cent
- opened a new office in Grafton, New South Wales and expanded a range of other offices in readiness for the significant increase in vocational rehabilitation programs expected from 1 July 2006
- implemented new approaches to rehabilitation with welfare reform groups, such as parents and youth
- had its commitment to innovative knowledge management practices recognised with a national Platinum Knowledge Award from the international knowledge management association actKM
- revised and published key case management book, CRS Australia – Case Management: A Framework for Success , used by many practitioners across Australia
- was the first Australian Government agency to successfully upgrade its core information technology systems to the latest version of SAP (mySAP). Facilities management functions were also successfully moved into Centrelink, with significant savings achieved
- worked constructively with other Human Services agencies to improve purchasing and property management and to share best practice in service delivery.