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Annual Report 06–07
Output 1: Core Department—Performance—Simplify agency forms and letters
Human Services agencies have made significant progress in reducing and simplifying their forms and letters. In 2006–07, more than 240 letters and forms from Centrelink, Medicare Australia and CSA were reviewed, and 38 letters and forms were abolished. It is expected that the changes will result in savings of more than 10 million pages in a year, across the three agencies.