| << PREVIOUS | NEXT >> |
| [ CONTENTS ] |
Annual Report 06–07
Output 1: Core Department—Performance—Increase the use of online services
The Core Department continued to investigate ways in which information and communications technology can improve the delivery of services and the efficiency of Human Services operations.
In March 2007, the Core Department enabled a single sign-on capability for the increasing numbers of customers who choose to use the internet to access government services. Through the new, secure internet portal at myaccount.humanservices.gov.au, people who are already registered to use internet services with Centrelink, Medicare Australia and CSA can now choose to link all of their log-ons together under one password.
Other features of the portal include:
- a cross-agency search engine and office locator;
- links to self-assessment calculators and other useful websites; and
- access to relevant news and announcements.
The take-up of online services continued to increase across the Human Services Portfolio, with significant increases evident in both new customer registrations and the use of online information and transaction services.