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Annual Report 06–07
Output 2: Child Support Agency—Outlook
In 2007–08, CSA will focus on implementing the most complex stage of the Child Support Scheme reforms and the CSA organisational change agenda, while maintaining services and support for 1.4 million customers. CSA will carefully manage the process of reform by continuing to inform customers and the wider community of the changes to the Child Support Scheme to give them confidence in the scheme. The agency will continue to communicate with a range of stakeholders, including government agencies, service providers, advocacy groups, academic researchers and potential support networks for separated families about the changes.
CSA will also continue to focus on improving collections by encouraging voluntary compliance, helping to improve the extent to which the Child Support Scheme meets the needs of separated parents, and building international partnerships to reduce the amount of debt for children of separated parents overseas.