Annual Report 06–07

Output 3: CRS Australia—Highlights of 2006–07

Delivering an almost 30 per cent increase in new vocational rehabilitation programmes funded by the Department of Employment and Workplace Relations (DEWR)
Placing 11,759 job seekers in employment, 8,312 of whom were still employed after 13 weeks, with more than 50 per cent of the 8,312 working 30 or more hours a week
Negotiating and implementing a new Memorandum of Understanding (MOU) with DEWR to provide vocational rehabilitation services
Delivering job capacity assessment services on behalf of the Core Department
Opening new offices in Marrickville, New South Wales, and Northbridge, Western Australia, in response to increased demand for vocational rehabilitation programmes
Researching new approaches to personal disclosure, work training, administrative support and employment strategies and supporting job seekers with substance abuse
Finding, through the 2006–07 stakeholder satisfaction survey, that 89 per cent of job seekers are satisfied or very satisfied that their vocational rehabilitation programme meets their needs
Completing a comprehensive review of practice and business support resources
Developing employee self-service and business warehouse initiatives for implementation from 1 July 2007
Reducing unplanned leave to 8.40 days per full-time equivalent employee per year (from 10.40 days in 2005–06), which is below the Australian Public Service median of 8.90 days