Welcome to the Human Services Portfolio Portal
The Human Services Portfolio is about people and the services we may need at different stages of our lives.
It consists of the Portfolio Department of Human Services—including the Child Support Agency and CRS Australia—and the Human Services agencies, Centrelink, Medicare Australia and Australian Hearing.
Together the Portfolio Department and the Human Services agencies work to improve government social and health-related services to all Australians.
Service Delivery Reform
Service delivery that is easy, high quality and works for all Australians.
For more information visit the Works for you website.
Human Services Agencies
- The Child Support Agency (CSA) provides support to separated parents to provide the financial and emotional support necessary for their children’s wellbeing.
- CRS Australia helps people with a disability, injury or health condition to get and keep a job, by providing individualised vocational rehabilitation, and helping employers to keep their workplaces safe.
- Centrelink delivers a range of government payments and services to Australians, including retirees, families, carers, parents, people with disabilities, Indigenous people, and people from diverse cultural and linguistic backgrounds, and provides services at times of major change.
- Medicare Australia looks after the health of Australians through efficient services and payments, such as Medicare, the Pharmaceutical Benefits Scheme, the Australian Childhood Immunisation Register and the Australian Organ Donor Register.
- Australian Hearing provides a full range of hearing services for children and young people up to the age of 21, eligible adults and aged pensioners, and most war veterans.


