Business & employer contact information

Business and employers can contact us online, in writing, by phone or email.

If you are a customer, corporate stakeholder, or health professional you should contact us using the specific contact options for you.

Managing your business information online

Before you contact us, you may want to check if you can do it yourself. Many businesses and organisation assist the Australian Government to deliver payments and services to Australians using online services.

Read more about managing your business information online.

Business service changes

You can check whether there are any service interruptions impacting your business via business service changes.

National Business Gateway

A national contact centre dedicated to making it easier for the Australian business community to do business with us.

We deal directly with the business community to deliver integrated services for Australian businesses. Gateway services include:

You can contact us as follows:

Service Contact
Centrepay for Businesses and Organisations
  • Phone 1800 044 063
Centrelink Confirmation eServices for business
Business feedback and complaints
  • Phone 1800 132 468
Income Management organisations and BasicsCard merchants
Third Party Contact Centre and Online Support for:
  • Phone 131 158
Transport and freight services
  • Phone 1800 993 347
  • Fax 03 622 2149
  • Post: The Manager
    Tasmanian Transport Programs
    GPO Box 1269
    HOBART 7001

Business contact details for other select services

There is specific contact information for select services. If your enquiry relates to one of the following services, please refer to the contact details below after reading the relevant service pages:

Service Contact
Child Support information for Legal Professionals

Child Support Solicitor's line on:

  • Phone 1800 004 351 for Australian cases
  • Phone 1800 180 272 for international cases
Child Support Information for employers Child Support employer service team
  • Phone 131 272
  • Fax 1300 309 949
  • Post: Child Support Employer Services
    PO Box 9815
    Melbourne VIC 3001
Child Support Staying Connected workplace program
Child Support Business Online Services
  • Phone 131 272
Early Release of Superannuation benefits
  • Phone 1300 131 060
Compensation Recovery - Medicare

For help completing forms or to speak to a service officer:

Income stream reviews for providers

Page last updated: 9 August 2016

This information was printed Thursday 1 September 2016 from humanservices.gov.au/business/contact-us It may not include all of the relevant information on this topic. Please consider any relevant site notices at humanservices.gov.au/siteinformation when using this material.