Applying to use Centrepay
To use Centrepay, you must complete an application.
Step 1: read our documents
These documents tell you what you need to know about Centrepay including:
- what you should consider before applying
- the requirements your Business must meet
- the obligations of Centrepay Businesses
Download and read the documents:
- Centrepay Policy and Terms
- Centrepay Procedural Guide for Businesses
- Consumer Leasing and Credit Representatives Policy
We recommend you seek your own legal advice in relation to the contents of these documents.
Step 2: complete the application form
Download, read, and complete the Department of Human Services Business Application - Centrepay form.
Step 3: complete the user details form
To complete your application you need to complete the Business Online Services User details form.
On this form you’ll need to register at least one of your staff to access Centrelink Business Online Services (CBOS) for Centrepay.
While you are approved to use Centrepay, all staff members requiring access to CBOS must complete the Business Online Services - User details form.
We will provide log on IDs and password details for each user separately.
Step 4: submit forms
You can submit your forms and other required items by post or fax to our Centrepay for Businesses team.
We may contact you to request further details in relation to your Business Application.
Once we assess your application we will send you a letter advising the outcome. This letter will include details to help you get started with Centrepay.
Call the Centrepay for Businesses team if you have further Centrepay questions.