Applying to use Centrepay

To use Centrepay, you must complete an application.

Step 1: read our documents

These documents tell you what you need to know about Centrepay including:

  • what you should consider before applying
  • the requirements your Business must meet
  • the obligations of Centrepay Businesses

Download and read the documents:

We recommend you seek your own legal advice in relation to the contents of these documents.

Step 2: complete the application form

Download, read, and complete the Department of Human Services Business Application - Centrepay form.

Step 3: complete the user details form

To complete your application you need to complete the Business Online Services User details form.

On this form you’ll need to register at least one of your staff to access Centrelink Business Online Services (CBOS) for Centrepay.

While you are approved to use Centrepay, all staff members requiring access to CBOS must complete the Business Online Services - User details form.

We will provide log on IDs and password details for each user separately.

Step 4: submit forms

You can submit your forms and other required items by post or fax to our Centrepay for Businesses team.

Next steps

We may contact you to request further details in relation to your Business Application.

Once we assess your application we will send you a letter advising the outcome. This letter will include details to help you get started with Centrepay.

Call the Centrepay for Businesses team if you have further Centrepay questions.

Page last updated: 8 June 2017

This information was printed Friday 23 June 2017 from humanservices.gov.au/business/enablers/applying-use-centrepay It may not include all of the relevant information on this topic. Please consider any relevant site notices at humanservices.gov.au/siteinformation when using this material.